Question about Logitech Harmony 880 LCD Remote Control
Wow! A fair amount of people have had this problem and most have tried all of the tricks with no success. Several have reported returning their remotes to Logitech and getting warranty replacements. If you are still under warranty, you may want to contact Logitech tech support and open a case. But before you do, try at least attempting to update the remote's firmware while in 'safe mode'. To do this, do the following:
Launch the Logitech Remote software on your computer and click on "Downloads" (on the top menu bar). Then, take the battery out of your remote and at the same time you connect the USB cable to your remote (it should be already connected on the computer end) press and hold down the Off button at the top of the remote. This will put the remote in "safe mode". Continue to hold down the Off button until you see the message "safe mode requested" on the remote's screen and the screen starts blinking. Now, go back to your computer and click on "Firmware". If the software is able to communicate with the remote, an update to the remote's firmware should be executed. Then, when prompted, continue with the update to your remote's 'profile' - your personal settings that get loaded into the remote. Good luck!
Posted on Mar 06, 2010
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Posted on Jan 02, 2017
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