Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Error message 5C10, won't print. Need locations

Error message 5C10, won't print. Need locations in Phoenix, AZ. for repair service

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I think there was a broken pieces of hardware in the print carriage.
According to the Canon Center this one cannot be fixed. If your printer is under warranty, send it to them.

Read also this online user's guide for your machine.
www.yboyandrei.com/MP830_Err5C10
Good luck!
Please rate me if i am helpful to you.

Posted on Oct 05, 2009

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Welcome to FixYa.Com!
I checked HP's website for you and it looks like you will need to contact HP's Customer Support.
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I would be able to provide you 3rd party service centers in a around Phoenix AZ 85016, but I prefer giving the mfg's service center as it's suppose to be your 1st option anyways. I hope this helps you one way or the other.
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I am trying to print on my Canon MP830 and I have had two error messages. 5C10 and 5100. I don't know what these errors are can you please help?


There seem to be a number of involved suggested fixes for the 5C10 error code.

Please go to this web page, and click the "Service and Support" link.
This will display a "Please enter your question" field. Type "5C10" into the field and click the Search button.
The first entry displayed will be a link to "ERROR LCD: Error Code 5C10" -- click the link
Three new links will eventually display:
  • Press ON/OFF switch to reset the multifunction device
  • Removing paper jams MP800R / MP830 / MP530
  • The MP830 may require repair

Click each link to see if the solution provided is appropriate to your situation.

Jan 05, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Service error 5c10


This error is a message indicating print head/ink failure on the printer.
I would try the following 2 things:
1. replace the ink cartridges/print heads. test to see if the problem is fixed.
2. If this does not solve the issue, you may need to either send it to the manufacturer for repairs (if under warranty), send it to a local repair person to service- or look for a new printer to buy (which may actually save you money).

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1 Answer

Received a service error 5C10, what do I need to do?


No 5C10 code to refer. I assume your error is 5010. If yes, that's mean your scanner unit is not functioning well. Need to replace it.

May 29, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error message : service error 5c10 on a canon


You can try and clear the error by holding down the power button and waiting for it to turn off then wait 30 seconds and turn it back on. {you might need to unplug it to get it to turn off}

or

Hold down the stop/reset and then push the power button while the printer is on. The printer should shut off then wait 30 seconds and then hold the stop/reset again and push the power button and the printer should turn on with the error cleared.

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1 Answer

Service error 5c10, error code 6a00 wored


6A00 is the error when the purge assembly is broken or jammed. You need a shop to install a new one since the entire print engine has to come out to replace it.

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5C10 error message. cancel the print job and turn printer off. for 5min by unplugging it from all source of power supply this will occasionally rectify the problem, hope this helps pls do let me know

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Canon PIXMA MP830 all-in-one Inkjet Printer
Error code 5C10 on computor screen and on the printer it says 6A00

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