Question about HP JBL Platinum Computer Speakers

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Compaq JBL Platinum Series Speakers not working on Windows Vista

So, I had this old computer, a Compaq, running Windows ME with Compaq JBL Platinum Series speakers that attached to each side of the monitor.

I got rid of the computer and monitor, and kept the speakers. I bought a new Compaq computer and monitor running on Windows Vista. The speakers were built-in, inside the monitor.

So, about an hour ago, I brought out my old speakers, so I can use them with my computer. I plugged the speakers in, and a message on my computer would say 'You just plugged a device into the audio jack', so I thought it'd work. Sadly, no sound came out. On the Realtek HD Audio Manager, it says the speakers were plugged in, but sound still didn't come out. I noticed on the speakers, the button was pressed, but the power button light wasn't on.

So, basically, I plug speakers in, computer says it's plugged in, button light on speaker is off, no sound. Confused.

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  • Contributor
  • 25 Answers

Change the audio and sound device setting in the control panel. try to change the speaker setup

Posted on Oct 05, 2009

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Posted on Jan 02, 2017

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muntejaya
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SOURCE: Have a set of jbl

Hi,
Please get the driver here :
www.hp.com
http://welcome.hp.com/country/us/en/support.html
www.hp.com/cposupport/eschome.html

Best regards, Jay__8ujg4

Posted on Mar 01, 2011

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1 Answer

Where can i find my platinum jbl series speakers driver? my monitor is compaq v7550..thx a lot if u able to help me..


> where can I find ...

Nowhere -- speakers are electro-mechanical devices -- accept electrical power and move the speaker-cone, to create air-waves which your ear interprets as sounds.

They are not electronic devices that require software and device-drivers to make them work.

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Not working


go to Google site then search the model of you JBL Platinum speaker. There is a lot of free driver.

Feb 08, 2010 | HP JBL Platinum Computer Speakers

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Lilmiss the number you entered was for the monitor you should frind the PC Model/Serial On the Bottem or side of the Main Box/PC

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try to download vista drivers for this or go to compatbility to see if that works

Sep 20, 2009 | HP Compaq Computer Speakers

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If the speakers came with your computer check the Support link at the computer manufacturers website. If you bought them separately then you'll need to check the speaker manufacturers website to see if they have a Vista driver available. Hope this helps.

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On windows it seems you don't have the sound card drivers installed.

Get dell drivers from http://support.dell.com/support/downloads/index.aspx

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If you don't mind using eBay, go to the link below - make sure the seller has at least 10 sales transactions and has 100% positive feedback for peace of mind. Kind regards
http://shop.ebay.co.uk/items/_W0QQ_nkwZplatinumQ20JBLQ20seriesQ20speakersQQ_armrsZ1QQ_fromZR40QQ_mdoZ

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reinstall the audio driver for vista,and then use the speaker it will works

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the red and white x indicates that your speaker is in mute mode. you just have to click that speaker icon and uncheck the mute. then you'll hear a music thats for sure.

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