Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

1 Answer

The lights will not turn off.

When I opened the doors (side-by-side) there was an odor like an electrical short inside the refrigerator. The lights were on and the plastic cover was extremely hot to the touch. The food container on the top shelf under the lights was very hot. I pushed the two door switch probes repeatedly but the lights would not go off. However, when the probes were pushed in, the refrigerator mechanisms started up - the fans and the compressor. Wound up removing the shield and the bulbs.
Of course, the warranty just ran out!!!

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  • m. Ecker Oct 06, 2009

    Sea Breeze,
    I've been trying to answer you, but I was having a problem trying to figure out how to do so.
    I have a Kenmore Elite model 795.77564600.
    I have not tried to locate the short.

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  • Kenmore Master
  • 4,654 Answers

Carol, Would you please send me the model number for yor bottom Freezer made for Sears and sold as a Kenmore? Many refrigerator are mad by the same company but sears uses a model number system that needs to be decoded to find the OEM parts. This refrigerator has been the type I have had no one been able to tell me the model number. I have even called Sears and asked! An example for a refrigerator from Sears would look like this 513.265989 for example only. I will try to find their model locator's and send you a photo of it. The problem you are having is serious and indicates a short circuit that needs to be addressed to Sears. If the lights stay on while the door is closed it will cause the refrigerator to run all the time and confuse the thermostat in to thinking the temperature is too warm. I have always hated those small print warranty contracts. They are always designed to make you believe you have good protection while it takes an Attorney to tell you the truth. Let me know what you find, Thanks Sea Breeze

Posted on Oct 05, 2009

  • 8 more comments 
  • John Tripp
    John Tripp Oct 05, 2009
  • John Tripp
    John Tripp Oct 05, 2009

    Ok, Found the whole series of model numbers for you type. Not sure what year model yours is but Sears had a recall because of electrical shorting. Your model number works like this for a 73509 the sears number would look like this 596.73509200

    There was six series for every different model with the last 3 numbers ending in 200, 201, 202, 203, 300 and 400



    https://www.cpsc.gov/cgibin/incident.asp...



    Let me know if I can help, Thanks,for using Fixya, Sea breeze

    here is a link to those tat were recalled and don't know if yours was on that list.

  • John Tripp
    John Tripp Oct 05, 2009

    Another link here click here=>

    Kenmore Elite-Brand TRIO Model Refrigerators

    and Found parts for this mode

    Click Here=> Repair Clinic Have not found wiring diagrams yet. Sea Breeze

  • John Tripp
    John Tripp Oct 06, 2009

    Have you been able to locate the short that is causing your lights on? Have not heard from you and learned a lot about your brand. Maytag originally made that model and sold it to Sears under the name of Kenmore. There is quite a few different versions of your model and would like to know if there is anything I can do to help you. Hope in some way I have been helpful. Thanks again, Sea Breeze

  • John Tripp
    John Tripp Oct 06, 2009

    I do have a couple of wiring diagrams if you would like them emailed to you. Sea Breeze

  • John Tripp
    John Tripp Oct 08, 2009

    OK I believe the problem is the light switch part number 1268248




    Let me know and use care while removing. Unplug refrigerator and mark your wires so they go back in the same order as they should be or you really run into problems. Rate me if this helps, Thanks Sea Breeze

  • John Tripp
    John Tripp Oct 10, 2009

    Thank You So Much For The Rate! You know I am never informed that I get questions here if you return a question and I am told not to help by giving out my personal information. You do know how to contact me now and I will be there to help if you need me. I don't understand what the server problems that Fixya is having now but I have considered to go only one on one with professional help. I respect you the customer and Fixya, but changes must be made for everyone here. As for me I have had too many years of experience to spend all my time here. I have not earned one penny or any money here and all was for you the customer. Again Thank You, Sea Breeze

  • John Tripp
    John Tripp Oct 16, 2009

    OK everyone don't take this a fix! This is a major and wide spread consumer alert about his model. Carole, I have been gitting responses since we last talked. Everyone needs to Google these four words! Kenmore Elite Trio Lawsuit

    SEARS KENMORE ELITE FRENCH DOOR REFRIGERATOR Complaints - Dept of ...

  • John Tripp
    John Tripp Oct 16, 2009
  • John Tripp
    John Tripp Oct 16, 2009

    Can't believe I did not check my spelling. Sorry about that incredible ability to spell, Sea Breeze

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