Question about Samsung WF337AA Front Load Washer
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Posted on Jan 02, 2017
Check the drain pump itself. But at the same time if your clothes are still sudsy it sounds like it is not going through all the cycles. Almost like it is skipping a cycle
Posted on Feb 12, 2009
We had the same problem. We ordered the washer on Black Friday and just got it this past Sunday. We put laundry in and it would not spin. We got the dc code. We have been on the phone with Sears for the week. A repairman came out to look at the washer today. He couldn't find anything wrong and had to call the tech people for help. They said if the washer is in a space that is below 60 degrees it won't spin because the oil in the back of the drum is too thick when it is cold. They have to order a new board to heat the oil. We thought they were crazy. So we did our own experiment and put a heater in the basement. The washer worked! Now we are just waiting for the new board to see if that solves the problem so we don't have to heat the basement just to wash clothes. I am glad we can at least heat the basement and wash clothes until the part comes. I will post after it has a new board!
Posted on Feb 22, 2009
SOURCE: front loader wont spin
It doesn't spin If your washer won't spin, check these: If the motor is running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it. A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.) The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician. The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor. The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it. The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle.
Posted on May 15, 2010
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