Question about Pentax Optio M20 Digital Camera

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Battery shows empty with new batteries. Recent development. Put batteries in, take a couple shots, battery is empty. Tried with several pairs of batteries. Contacts OK and tight. Suspect a software issue.

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  • Customer Service
    Customer Service Nov 29, 2016

    Without knowing more, I'd say try rechargeables (NiCd batteries work well for a test like this). They can deliver more current without dropping voltage.

    If you are using alkaline batteries they will drop voltage at high currents, the kind of current that many digital cameras draw, and the camera will report low or empty battery.

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  • Pentax Expert
  • 362 Answers

Take a look in your camera's menus. There should be a place where you can select rechargeable or non-rechargeable batteries. That setting enables or disables the battery charging circuit. If you are using rechargeable batteries, the camera must be set accordingly so that the battery charger will turn on. If you are using
Alkaline batteries such as Duracell or other types of non-rechargeable batteries the charger must be disabled. If you do not set that parameter correctly, you will get the symptoms you describe.

Posted on Jan 02, 2017

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

advance
  • 107 Answers

SOURCE: S40 Battery problem

Alkaline batteries are not capable of outputting the level of power required for your camera to operate. Your daughter's camera may have lower requirements and be able to function properly using alkaline batteries. Your standard alkaline battery outputs about 700 milliamps of power when they are brand new. A rechargeable NiMH battery can range from 1200 to 2700 or even 3200 milliamps max power output depending on the quality of the battery. Most compact digital cameras that accept AA style batteries are designed for these high-output rechargeables and will not function for very long even on fresh Alkaline batteries. David Millier Advance Camera Repair

Posted on Mar 23, 2007

gemmy23
  • 346 Answers

SOURCE: New batteries but no power...

Have you tried cleaning the battery terminals with a bit of alcohol on a Q-tip? Make sure the terminals are completely dry before inserting new batteries. I am not sure if this is your problem as it may be a lose connection between the battery unit and the camera. Best of luck.

Posted on Aug 06, 2009

BillB-SA
  • 2761 Answers

SOURCE: "Batteries Depleted"

Your problem may be due to corrosion on the battery contacts inside the camera which can prevent the full power of the batteries from flowing into the camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and place them back in the camera. This cleaning clears the problem about 90% of the time. If it doesn't work for you, the camera may have a problem that requires professional repair.

If this response helps, please post a rating for me. A rating of "Very Helpful" would be appreciated . .

Posted on Dec 02, 2009

Testimonial: "SORTED,THANKS"

  • 11967 Answers

SOURCE: batteries don't work

Clean the battery contacts in the camera with a cotton swab lightly dampened with rubbing alcohol.

Posted on Dec 03, 2009

  • 1 Answer

SOURCE: Pentax K100 Super D clicks, but no pictures.

Hate to say it, but it's dead. My Pentax K100 D Super did the same thing. Took it to the local camera shop. They scratched their heads and sent the body to Pentax. The reply that came back was that the circuit board was completely fried and it would cost more to fix than it would to buy a new body.

I was out of luck because the warranty was out (had it a year and a half), but with yours being less than a year, you should be able to get a new body without having to shell out $$$.


Posted on Jan 02, 2010

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