Question about Washing Machines
My washer will not spin anymore. It will drain, but when it should spin it just makes a load clicking noise.
His assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number and you'll see a list of major sub-components with diagrams and parts.
The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.
This is the Whirlpool PDF on installation and maintenance of direct drive washers. See the section on how to bypass the lid switch and on the transmission.
WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS
If everything else works OK,, including the drain, and the timer moves, the problem could be in the transmission / gearcase.
If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".
Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode. Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.
Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.
After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again. The Sears site for your washer may have a sub-component section on the gearcase with a part number for the Neutral Drain Assembly repair kit.
Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.
In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.
You can also see this site for removing the transmission.
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.
If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.
With ours, all told, it cost less than $30 (including new 80-90 weight gear oil) vs. about $170 for a new transmission.
The job is a bit complicated and messy but not too difficult.
Posted on Oct 06, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Mar 05, 2014 | Washing Machines
Feb 08, 2014 | Washing Machines
Sep 01, 2012 | Maytag MAH6700AWW Neptune Front-Load...
Aug 06, 2011 | Electrolux Washing Machines
Problems with a washing machine not spinning or not draining are often inter related..
If you are having a problem with your top load washer then check out this tip...
Washing Machine does not Pump or Spin
If you are having problems with your front load washing machine then checkout this tip...
Front Load Washing machine not draining and or not spinning
Feb 06, 2011 | Washing Machines
Jun 13, 2010 | Amana 3.2 cu. ft. Top-Load Washer
Mar 03, 2009 | Kenmore 24032\24036 Top Load Washer
Apr 07, 2017 | Washing Machines
Jul 16, 2018 | Washing Machines
132 people viewed this question
Usually answered in minutes!