Question about Bissell 5770 Healthy Home Bagless Upright Cyclonic Vacuum

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The brush won't move while the vacuum is still maintaining suction.

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Belt intact?

Be careful if you have run the machine recently, parts may be hot to the point of burning yor fingers.

Is your machine properly set for height of your carpet?

It may be time to replace your belt

let me know what happens

a

Posted on Oct 04, 2009

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1 Answer

Brand new dyson DC40 has no suction at bottom


Hi Marin, it's Jack at Dyson.

DC40 is a powerful mid-size Dyson upright vacuums, and we wouldn't expect you to have any concerns about performance on hard flooring or carpet. As long as the machine is used and maintained as described in the User guide we would not anticipate a change in performance, and we're on hand to help if Dyson owners need assistance.

It's important to note that for effective pickup, the cleaner head needs to form a close seal with the floor surface. Simply placing a hand under the cleaner head does not give an accurate idea of suction as you're not creating a seal, as you would be when you place your hand right across the end of the wand or hose. If you turn on and recline the vacuum, turn off the brush bar then lower the cleaner head onto something like a sheet of newspaper, you should see the newspaper held tightly against the soleplate by the vacuum's powerful suction.

We're keen to discuss this with you, and to help ensure your DC40 is working as well as it should be. Please email your full contact details to my colleagues at askdysonUS@dyson.com, and one of our experts will be in touch as soon as possible to provide further assistance.

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How do I adjust the height of the brushes and suction


look for a blockage -something may have dislodged the lever mechanism, or be stuck preventing the roller or position leaver from moving.

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Brissell proheata 2x doesn't have suction or the red brushes won't rotate on the hand tools?


Check the brushes for hair or some other clogging material and remove it. If the brushes can't spin freely, there is not enough suction power to make them spin.

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The brush on my dyson vacuum won't turn, and the


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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1 Answer

The Dyson 33 will not move over my plush carpet. Even a strong young man could barely move it. What can I do?


Hi there,

Sorry to hear you're having difficulties using your DC33 on this particular carpet. It might help to check you have your brush control adjusted to the correct setting - you can find out how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, here's an online copy:

http://media.dyson.com/downloads/us/floorcare/manuals/DC33_US_manual_161210.pdf

You might also want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend using suction only on certain types of plush carpeting.

If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to answer your questions. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

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1 Answer

Have suction, new bag, brush moving but does not


Solved!!!

I went to my local Sears store and the salesman there looked at my vacuum and was able to resolve the issue. There was a piece of wire that had been sucked into the machine that then blocked anything else from being vacuumed up.

Thanks for your help.

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Hoover Bagless WindTunnel vacuum cleaner.


very easy. you have clog. take the brush off look where the hole is thats where the clog is. it might be in there you might have to take the housing off of the motor

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