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The computer does not seem to be able to communicate with the printer. What can I do?

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Ok step by step,

Is the printer plug and play ? if it is as soon as you plug it in and boot up the printer, the PC in question should say installing driver etc for printer, unless you already loaded the printer disk before plugging in the printer, (the best way to do it)

Does the PC say it found a printer ?> if not, I would question your USB lead ?

If that's okay and other USB devices work okay on your pc then it points to the printer.

Is the printer ready to printer , normally a green light is shown.

Regards
GeWiz

Posted on Oct 14, 2009

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