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My laptop shows that it has connected to my home wireless network. However, when launching the internet, I receive an message saying I am not connected.

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Hello !

Usually that indicates that the signal is weak.

I'd suggest moving your laptop closer to your router to see if your signal is stronger and you have Internet access.

You may be experiencing interference (walls, other devices) that are causing your signal is be weaker.

If moving closer to your router does not solve your problem, reset the router.

If still the same problem and other computers in your home are getting a stronger signal, then your LAN card could be problematic. First, update the LAN software (via Device Manager - RightClick the LAN card and update or replace the LAN card.

If others in your home are experiencing the same, contact your provider.

Hope this helps.

Posted on Oct 04, 2009

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