Question about HP Officejet Pro L7780 All-In-One InkJet Printer

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Won't shut down, won't finish boot - no functionability

Won't shut down, won't finish boot On button is blinking. Screen shows blue background with HP logo in center

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I have had a similar problem since I bought this printer. When I make a copy or scan a document, the printer refuses to print anything else directly from the computer. If I turn offf the printer, I get the "printer is shuttting down" message in the display, however it never shuts down ( I've even left it overnight!) I have to pull the power plug out and wait ~30 seconds and then plug it back in to restore functionality in the print mode. I get some kind of nag screen at start up telling me that I didn't shut it down properly but I have just learned to ignore that. This problem is so consistant that I don't even try to print after making copies without unpluging the main power plug. Another issue you will probably run into is if you install Service Pack 3 on Win XP all your documents will print out in mirror image. HP's lame fix for this is to have you make custom settings in the print manager to remove the mirroring mode from the settings!! I am just about ready to change brands after being a faithful HP customer for over 25 years. They seem to have no interest in fixing known software issues anymore, as their push is to get new devices in the pipeline as soon as possible.
Good Luck
Tony

Posted on Oct 08, 2009

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