Question about Logitech Harmony 890 LCD Remote Control

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Working fine earlier. Blank screen, glows, but blank. Have updated software, removed battery for 60 + minutes, reinstalled holding down )N/)FF button. Suggestions?

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Hi,
if you have already updated software, and removed battery, and hard resetting with buttons, then the remote is faulty.
If the screen is blank and remote is not operational, then the mainboard is gone.
If the remote is working , but there is no display, then it is a faulty LCD.
In either case contact Logitech at the number listed on the owners manual to fix the problem.

Contact - Logitech

Posted on Dec 09, 2009

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Hi,

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Power drain would be a better solution in this case.
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Power drain would be a better solution in this case.
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What you need to do is sign onto you Harmony software.
Up at the top of your software is a "Downloads" Button.
Click there.
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Pop the battery out of the remote.
Hold down the Off button at the top of your remote.
While holding it down put the battery back in.
Continue to hold the button down till it says Safe mode.
Since your screen is probably STILL blank at this time... wait till you see the activity light flash.
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Now click on firmware and go through that.
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Had the same thing:
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Step 2- Do a software update upgrade from the Logitech site. The new firmware level seems to have fixed the base problem.

If you just take the battery out and put it in, it does not work.
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The most disturbing thing about the whole event for me was the number of people that had the problem occur about 12 months and 1 day after purchase....ie when it was out of warranty!!!

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Go to the Garmin support area for details.

http://www.garmin.com/garmin/cms/site/us/support/searchsupport

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