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I have a kenmore 27 inch electric dryer that when you push the start button it sounds like it starts but the drum doesn't turn. What could this be?

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A clear indication that your dryer belt is broken is when the dryer drive motor runs but the drum does not rotate. A new belt is relatively inexpensive from several online or a local parts vendor, but installing it can be a bit frustrating since the dryer drum usually needs to be remove to install a replacement belt. Access to the interior of the dryer is usually necessary. For Maytag (and some Kenmore) models, the front of the dryer can be easily removed (two screws below front contour) by pulling out on the bottom of the panel and rotating up to release the top clips. Once off, place to the side, then remove four machine screws from the front drum/lint filter assembly, then remove by pullling out. Once off, place aside. Remove drum by lifting up and pulling out on drum (since the belt is broken it will not provide any resistance). Once removed, inspect the motor pulley arrangement noting the belt routing path around the motor pulley, belt tensioner, and the drum. Inspect the drum for belt wear marks, noting approximate location on drum where belt rides. Install replacement belt by routing through pulley arrangement (ridged side of belt rides againt motor pulley), then "hang" the belt on the interior backside to enable reaching the belt after reinstalling the drum. After placing the drum edge on the rear rollers, lift the front of the drum up into position, working the belt around the drum into the drum groove. Once the belt is in the groove, the drum should stay in position without lifting from the front. Check for proper pulley routing, taking care to avoid routing the belt OVER the tensioner belt keeper, i.e., route the the belt under the belt keeper to avoid belt riding on the keeper and failing prematurely. Install the front/lint filter assembly. As you manually rotate the drum, reach along the top and side of the drum and gently pull the belt out of the groove and into its normal ride position. Install the front panel, plug the unit in, start and check for proper rotation of the drum.

Posted on Oct 04, 2009

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