Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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HP 6500 All-in-One printer is frozen.

This printer is frozen. The date in the display is stopped at yesterday afternoon. None of the buttons work. The power switch won't even turn it off.

I was going to unplug it, but the manual specifically says never to do that without powering down first.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

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SOURCE: My HP Officejet 7410 Unit

Hello,

I will advice you reset the printer, follow the steps below to reset the printer,

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold ?# and 6? keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

If that did not fix the problem, try this,

  1. Unplug the power cable from printer while the printer is powered on.
  2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
  3. Just turn on the printer and configure your printer new.
The problem should be fix with this.

Take care.

Posted on Sep 14, 2010

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  • 61 Answers

SOURCE: Keep getting offline message on HP 6500 wireless

reinstall the drivers of the printer..

Posted on Aug 25, 2009

mace1mace
  • 1138 Answers

SOURCE: Printer hp 4180 won't turn on. Uplugged cord.

Hi!

Access this link.. The video and the steps will surely help you...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01321436&cc=us&lc=en&dlc=en&product=1141647

I hope this help you...

Much appreciated if you could rate this help..thanks.

Posted on May 23, 2010

  • 1 Answer

SOURCE: My HP 6500 printer will not switch on although

My HP 6500 printer will not switch on although power cable is coonected and power is on.Please help.

Stephen

Posted on Feb 28, 2011

PaulusPC
  • 53 Answers

SOURCE: printer is frozen. can't turn

The master board has gone in it. Its unfortunate you were so close out of the warranty but at this time the only solution is to upgrade. If you need help i can help you. I recommend going to staples for a printer (they have great sales) and getting a 2 year warranty in case of future failure.

Posted on May 22, 2011

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Hi Dave,

Open www.hp.com and enter your product # as 6500 in search bar and hit enter key

Select Software and Drivers Download ( or support for HP Officejet 6500 Wireless ) and choose the operating system to download the drivers and install

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Printer is frozen. can't turn off. unpluging and plugging in has same results. display is on and shows ink levels and power button is green.called hp and since it is out of warranty by 3 months they...


The master board has gone in it. Its unfortunate you were so close out of the warranty but at this time the only solution is to upgrade. If you need help i can help you. I recommend going to staples for a printer (they have great sales) and getting a 2 year warranty in case of future failure.

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I bought a new OfficeJet. How do I change the date


Hello and Welcome to FixYa!
You can change the Date on the front panel of Office-jet 6500 by following this;
  • Under the display window press the "Setup" button (located below and left of the "OK" button).
  • It should now show a "1. Help Menu".
  • Press the Right or Left arrow next to the "OK" button until you reach "6. Tools".
  • Press "OK" again and you should now see "1. Date and Time".
  • Press "OK" again and it should show "Enter date:" You will probably figure the rest but I will continue for continuity.
  • Below it will show "00-00-00" and "m-d-y". You won't need to enter the dashes(-), just the numeric month, day, and last two digits of the year.
  • Next of course will be the time (in 12 hour mode). Lastly it will ask to enter 1 for AM or 2 for PM.
  • I forget some of the specifics such as exactly when to press "OK" during the last parts but this should get you where you need to be..
Note: the little columns under the date are ink levels so don't let this confuse you.
I hope this will solve your query, if in case yo are still having issues, do tell me.
Concerned, Nooh

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HI,

This a formatter failure, sounds like the formatter went out while trying to do a hard reset or after updating the firmware,
Try doing a nvram:
Turn the printer off and hold the down arrow and the cancel button
Turn the printer on while holding the two buttons down
Continue holding until you see the permanent storage message and wait for the ready message to display

If this doesn't work call hp and tell them that printer is frozen and will not initialize, this is due to a formatter failure. If it has been less than 2 years since the purchase date then you will apply for a service note and will be able to have the printer serviced for free, Contact hp's tech support at 1800-334-5144.

Al

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