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To perform a master reset, you will need the security code to be able to perform this operation. First you go to your phones menu, then you select security, then you select reset, you will see 2 options, 1. Reset settings 2. Master reset. Select master reset, it sometimes prompts you to enter the phones security code or does not ask you for any code at all depending on the initial settings, Then you select yes when it shows the information that all saved files on phone will be erased. That way your phone will reset.
To Unlock the Mobile Phones from the Security or Password lock You can use the Security Unlock code or Master Reset Code,You can get the Master Reset Code code at reliable cost at http://www.superunlockcodes.com/unlocking-services/rs12wp6/ and Unlock it safe and secure. You check Code for Your MODEL mobile...
To Unlock the Mobile from the Security Lock you can use the Master Reset Code,To get the Master Reset You can reach here http://www.theunlockspot.com/unlocking-services/rs10wp6/ I unlocked my Nokia 6600 from the Security Lock using the Master Reset Code........I got that Code at reliable Cost at that site ...So You can check Master Reset Code For Your Mobile there......To Unlock that Mobile from the Security Lock.
If you have forgot your phone lock code and you want to unlock it or wnt to reset your phone, then all you have to do is to type this code at your normal dial screen: #7465625*2877# (Note:This code will reset your phone to default settings and all your data that is stored on your phones memory will be erased,so store your important data on your memory card before you type this code.
I hope you find this helpful, I work for a cell phone company called MetroPCS and I have access to the programming codes and such. You can try to perform a master reset on the phone.
(note a master reset will cause you to lose all pictures and ring tones, however you will get to keep your contacts)
The first thing to do is with the phone in standby mode press the menu button (left soft key) and the press the 9 key for settings followed by the 5 key for phone settings and the finally 4 for security.
Next the "enter code" prompt should appear allowing you to enter the lock code, which is by default the last 4 digits of your telephone. If not that then try 1234.
That screen will disappear then the security menu will appear allowing you to press 4 to do the master reset, you should then select yes with the left soft key.
Hope you find that useful.