Question about RCA M4304 Digital Media Player

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M4304 mp3 player building database then cuts off

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I'm not sure if this is the correct thing to do, but it worked for mine. First, go to the RCA website and follow the instructions to update the firmware on your player. Second, disconnect the player from your computer when the install is complete. Then, turn your player on. Once the screen comes up that allows you to go through your folders and settings, turn it back off and re-connect it to your computer and upload your music. I tried to upload 3 GB of music at once and had to redo this process. So now I just upload a little music at a time.

Also, I found it is better to load your player with music through Windows Media Player than to use the software that comes with the player.

Here is the link to update the firmware:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/5635

Posted on Dec 30, 2009

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Have OPAL MP3 won't go to menu or operate


maybe you locked the key behind mp3 player. or it does not have enough chaging

Mar 06, 2010 | RCA M4304 Digital Media Player

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RCA 4304-A says building database but turns off


You need to got the RCA website and download the latest firmware for you player. After you download tot he computer. Install it.

Feb 23, 2010 | RCA M4304 Digital Media Player

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I have a m4304-a i reied to download some files


to reset it, simply how in the "side" button, or known as menu or power ofr 10 seconds, this should reset it to factory settings

Jan 06, 2010 | RCA M4304 Digital Media Player

1 Answer

My m4304 mp3 player reads building database


I see a lot of people are having this problem. I received mine a few days ago as a gift and had this same problem. First, go to the RCA website and follow the instructions to re-install the player's firmware. Then, disconnect your player and turn it on once the install is complete. When you get to the main screen that allows you to browse through your folders and settings, turn your power save function off in the settings folder. This will save you a lot of frustration in the future.

When you begin loading music, use Windows Media Player instead of the software that comes with the player. Also, upload a few songs at a time. I tried to upload 3GB of music at once and had to start this entire process over. I would load around 50-75 songs, disconnect it, turn it on, let it build the database, then turn it off and do it again.

Hope this helps!!

Here is the link to re-install the firmware:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/5635

Dec 29, 2009 | RCA M4304 Digital Media Player

1 Answer

Shuts off after about 20 seconds after you turn it


first recharge your device well and after put it on
reset your device once, it will work

Dec 28, 2009 | RCA M4304 Digital Media Player

1 Answer

When i turn on the mp3 it gets to the building database screen and gets stuck. it wont go any farther than this. what cam i do?


OK, first thing, you can stop it by powering it off. The try turning it back on. It's gonna say it again, but just wait a few minutes and it should be on a black screen with the menus like Music, and enjoy!

Dec 25, 2009 | RCA M4304 Digital Media Player

3 Answers

RCA m4304-a freezes up - it says please wait... Building database and either doesn't ever open or shuts off.


RCA released an upgrade to the firmware - go to http://www.rcaaudiovideo.com/product.aspx?product=420 and follow the download. Follow the instuctions for the firmware upgrade (download/save etc)

Dec 08, 2009 | RCA M4304 Digital Media Player

1 Answer

Can't get past the ''Building Database'' screen


What you need to do is back everything up and go to the manufactures website and download the firmware and reflash your player. that way it will go back to the way it was when you bought it and should work.

Sep 29, 2009 | Audio Players & Recorders

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