Question about RCA M4304 Digital Media Player

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M4304 mp3 player building database then cuts off

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I'm not sure if this is the correct thing to do, but it worked for mine. First, go to the RCA website and follow the instructions to update the firmware on your player. Second, disconnect the player from your computer when the install is complete. Then, turn your player on. Once the screen comes up that allows you to go through your folders and settings, turn it back off and re-connect it to your computer and upload your music. I tried to upload 3 GB of music at once and had to redo this process. So now I just upload a little music at a time.

Also, I found it is better to load your player with music through Windows Media Player than to use the software that comes with the player.

Here is the link to update the firmware:

Posted on Dec 30, 2009

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My m4304 mp3 player reads building database

I see a lot of people are having this problem. I received mine a few days ago as a gift and had this same problem. First, go to the RCA website and follow the instructions to re-install the player's firmware. Then, disconnect your player and turn it on once the install is complete. When you get to the main screen that allows you to browse through your folders and settings, turn your power save function off in the settings folder. This will save you a lot of frustration in the future.

When you begin loading music, use Windows Media Player instead of the software that comes with the player. Also, upload a few songs at a time. I tried to upload 3GB of music at once and had to start this entire process over. I would load around 50-75 songs, disconnect it, turn it on, let it build the database, then turn it off and do it again.

Hope this helps!!

Here is the link to re-install the firmware:

Dec 29, 2009 | RCA M4304 Digital Media Player

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Dec 28, 2009 | RCA M4304 Digital Media Player

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When i turn on the mp3 it gets to the building database screen and gets stuck. it wont go any farther than this. what cam i do?

OK, first thing, you can stop it by powering it off. The try turning it back on. It's gonna say it again, but just wait a few minutes and it should be on a black screen with the menus like Music, and enjoy!

Dec 25, 2009 | RCA M4304 Digital Media Player

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Dec 08, 2009 | RCA M4304 Digital Media Player

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What you need to do is back everything up and go to the manufactures website and download the firmware and reflash your player. that way it will go back to the way it was when you bought it and should work.

Sep 29, 2009 | Audio Players & Recorders

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