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Our dvd drive does not even recognize there is a dvd in drive I believe we purchased our computer in 2002 ...

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Check the DVD and make sure it is not scratched. Try another DVD just to make sure it is not reading all DVDs and not just that one.

Did this happen just recently? If so, roll back the computer using the restore option. Set it back to a date when it worked (this will fix any driver, software issues).

If none of the above work, you will need topurchases a new DVD player for laptop. Check eBay for reasonable prices.

Posted on Oct 04, 2009

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2 Answers

Does not recognize dvd drive


When you click Start/My Computer is the DvD drive shown as one of your devices? If not then try the steps below:
Remove the Power Cord, Remove the Battery, turn the laptop over and remove the one screw that secures the dvd drive and pull the drive out. After 20 seconds plug the DvD drive back in, and then try booting to see if it is recognized. If the drive is not recognized then you will have to remove upper and lower filters.

If you are talking about the drive won't play a dvd then that's another issue. Most times computers have a hard time playing something that was created by someone else. Try a store purchased DvD and see if it recognizes and plays it.

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That means your DvD drive and computer does not recognize the disk. Is it a disc someone made and gave to you? Sometimes computers have a hard time recognizing those. Try a disc you purchased from a store, such as a music cd or a movie dvd. If it reads those, it's having a problem with the disk. If it does not read the store bought disk, your drive is bad.

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Make sure the DVD/CD drive is well fixed.

Take care

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If you have them set to the same, both drives won't work.

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