Question about LG Shine KE970 Cellular Phone

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I turn on my LG Shine cell phone and no matter

I turn on my LG Shine cell phone and it says "insert smartchip" and i am unable to get around that to actually use my phone, it says i can only call emergency, and i am unable to make calls otherwise. Is my phone broken or can i do something to fix this? thanks.

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    do you have a sim card in the phone? thats what they mean by "smartchip". and the chip also has to be from the same provider as the phone is branded for......like ATT, Tmobile, etc

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When i on my lg cu720 mobile says insert smartchip only emergency call

Posted on Jul 20, 2011

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Turn off the phone. Take the battery and Sim Card out. Make sure there is no dust or dirt of where the Sim Card goes. Blow air (from your mouth) of where the Sim Card goes. Sometimes rubbing a soft pencil eraser on the Sim Card contact points can help. Then place the Sim Card back in the phone. Make sure it is in the right position; copper contacts facing downward. Put the battery back in your phone. Turn it on, and see if the smartchip rejected goes away.

If not you may need to contact your Phone Provider’s Tech Support to troubleshoot and confirm that you may need a PUK reset code to register or you may need a new Sim Card, as they do fail from time to time.

Posted on Jan 14, 2010

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1 Answer

I have a lg shine(phone) it say smartchip invalid when i turn it on my ime is 01148700640126508


It's shows Invalid Sim means locked to Network You need to UNLOCK IT,get the Unlock code and Instructions at
http://www.wickedunlock.com/lg-cu720-shine/rs11wp9/ and Unlock it.

Mar 18, 2011 | Cell Phones

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I have an lg shine from AT&T and yesterday it would not accept my sim card from AT&T. how do i fix it or is it fixable, i have seen several ppl complain about this very problem my sim card works in...


If your phone displays the 'Insert correct simcard' then your phone is currently locked to particular network. You need to unlock to use it with other network.
There can be many ways to Unlock your phone. As far as i know unlocking by codes is the simple and safe way. I will suggest the website Unlock-zone.com which is doing good service and they were recommended highly in the cell phone forums.
I used them to unlock my cell phone. contacted them and within 30 mins i had my unlock code and my phone was unlocked.
Hope this helps.

Nov 23, 2010 | LG Shine KE970 Cellular Phone

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Phone not working.. Asking for smartchip


Sounds to me like your sim card is bad. Try wiping it off and putting it back, but you will most likely need to go get a new sim card.

Dec 11, 2009 | LG Shine CU720 Cellular Phone

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My LG Vu today decided to say "Insert Smartchip" and I only have the "emergency" button available. I have tunred it around and around, and nothing works, any other ideas?


I had mine in upside down and that caused it to say insert smartchip.....could be a back sim card. If you have another phone test out the sim card in that phone or have your service provider help check the sim card

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Error: insert smartchip


Go to your nearest store and they will replace it.
If you don't have a store near you call customer service and they should be able to mail you a SIM. (1-800-801-1101)

If this helps please vote for my solution.

Sep 17, 2009 | LG Shine CU720 Cellular Phone

1 Answer

Insert smartchip


You are placing the smart chip on top of the smart chip holder. It's a little metal square where the smart chip should go. Lift up the metal square and place the smart chip underneath. I had to go to my local AT&T dealer to figure this out.

Jul 11, 2009 | LG Shine CU720 Cellular Phone

1 Answer

My lg shine wont read my smartchip at all.


Turn off the phone. Take the battery and Sim Card out. Make sure there is no dust or dirt of where the Sim Card goes. Blow air (from your mouth) of where the Sim Card goes. Sometimes rubbing a soft pencil eraser on the Sim Card contact points can help. Then place the Sim Card back in the phone. Make sure it is in the right position; copper contacts facing downward. Put the battery back in your phone. Turn it on, and see if the smartchip rejected goes away.

If not you may need to contact your Phone Provider’s Tech Support to troubleshoot and confirm that you may need a PUK reset code to register or you may need a new Sim Card, as they do fail from time to time.

Jul 11, 2009 | LG Shine CU720 Cellular Phone

1 Answer

Same problem and i dont get why it doesnt work.


the smartchip is either not in correclty or maybe the phone doesnt read the smartchip

Jun 30, 2009 | LG Vu CU920 Cellular Phone

1 Answer

My lg shine keeps saying insert smartchip and it sometimes wont let me text


You need to have your SIM replaced go to your carrier's store they will replace it for free usually

Jan 04, 2009 | LG Shine KE970 Cellular Phone

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