Question about Alps MD 5000 Thermal Printer
My Alps 5500 occasionaly slows then stops printing after a page and refuses to respond. When I restart the pc, a window pops up saying "AL1CSM.EXE" not responding. After restart the alps has hidden print tasks that I can't seem to clear. The tasks are the print job I was trying to do. Is the AL1CSM.EXE part of the driver? Is there a fix? Any suggestions?
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Posted on Jan 02, 2017
Unfortunately, this website is not a repair shop, but I'll give you what help I can....
Printhead problems are not repairable in the US or Europe any longer. You best bet is to upgrade to an MD-5500, which you can find here: http://www.alps-supplies.com
Posted on Mar 19, 2008
It sounds like the head has been damaged. Unfortunately, there is no fix for this, as Alps stopped production of these printers years ago, and now do not offer repairs for these printers.
If you still want a dye-sub capable Alps printer, the only model available is the MD-5500, which you can find here: http://www.alps-supplies.com
Posted on Mar 21, 2008
Remove the 4 screws holding the main feed tray. Then GENTLY pry the tabs on both edges of the printer. They are really tight! The fit is great but once you break the "seal" so to say the whole cover just pops off.
Posted on Aug 08, 2009
You can try see if this may do it.
Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.
In the window that opens (Services) look for "Print Spooler" on the right
Right-click "Print Spooler" and select "Properties".
Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".
Make sure the 2 text boxes underneath say "1" in them.
Click Ok until you are back at the Services window, close it and you're good to go.
Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.
The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Mar 12, 2010
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Jul 15, 2014 | Alps MD 1000 Thermal Printer
Try using the property settings for the printer. I'm using Win XP SP2. Go to Printers and Faxes, and right click the ALPS 5500 printer. The properties setting should be at the bottom of the menu. Alternatively, you can access the printer properties settings when in application by clicking on File, Print, and then properties.
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