Question about HP Compaq Presario S4300NX (DF216A#ABA) PC Desktop

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I installed a new power supply and video card in my Compaq presario ( picked out for me by the Geek Squad at Best Buy) and now my monitor shuts itself off before booting up - what is wrong??

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  • ecseagull Oct 04, 2009

    I can't even install the cd that came with the monitor because I can't see any instructions. The monitor worked just fine before I installed those two things- so wouldn't it work now?

  • ecseagull Oct 04, 2009

    Did you get my previous reply? I have not been able to install the cd that came with the graphics car because the screen is shuts off - the computer is on - the front lights are green (power on) and yellow (?) is that saying the power supply unit is not working? It isn't making any noise - other than the initial fan noise when it first comes on.

  • ecseagull Oct 04, 2009

    Previous suggestion was to try another monitor (the one I have was working wonderfully before I installed the new power supply and graphics card - so wouldn't it work now? The front lights on the computer are green (power on) and yellow (?) is that saying the power supply is not working properly? Could that be why the monitor shuts itself off? I have not been able to install the graphics cd because the monitor is black.

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Are you able to get a image from the computer as it boots up and then it dissapears once windows starts? If so it sounds like it might be because the new video card is causing the problem because the drivers for the old video are trying to run. Go into the BIOS and verify that the AGP settings are correct for the card you installed. Make sure AGP 4X is set if it is a 4X card or 8X if it is a 8X card. Now if your computer can only do 4X AGP setting and you purchased a card that can only do 8X THEN THAT CARD WILL NOT WORK ON YOUR COMPUTER. Also try turning off AGP fast writes in the BIOS if they are on...some cards are not capable. When you first boot up the computer try pressing F5 continually until a boot menu comes up. It will have some options to choose from. Boot the computer up from the VGA mode selection. This should allow windows to start without the graphics drivers. If it boots up then install the new software/drivers from the disc that came with the video card. If you are not getting any video display from the time the computer first boots up then there might be a configuration problem with the AGP settings in the BIOS. Try resetting the CMOS by using the jumper on the motherboard or remove the watch battery from the motherboard for about ten seconds then re-install. This will clear the BIOS settings to the factory default and may fix the problem. Let me know if you have more questions.

Posted on Oct 04, 2009

  • muebe Oct 04, 2009

    And let me know what model Compaq and what model video card you are using so I can verify the video card can work on that motherboard. Also you said that a new power supply was installed...Was the old one bad and it was replaced? Also some video cards require additional power pugged into it from the powersupply or they will not work. Check and make sure that if it has a connection for power that it is plugged in. Some cards use the smaller power connection that is used on floppy drives. Let me know what you find.

  • muebe Oct 05, 2009

    If your Compaq computer model is s4300nx then according to the specifications on the website the computer is only capable of AGP 4X. So if the videocard you installed can do AGP 4X/8X it should work but if the card only does 8X then it will not work in your computer. Let me know if you have more questions.

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Hi there,

Well first of all you can check your computer with another monitor, then check the screen resolution on the computer... did you installed the driver for the new video card? if not then install it from the cd comes with it.
post further comments for more help and information....

Good Luck!!

Thanks

Posted on Oct 04, 2009

  • Mukesh Kumar Oct 04, 2009

    Ok, then first of all remove the card and power supply and then again install both....

    i think that there must be some power supply fault.... means you forget to put some cable to there place... so please check it again...

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