Question about HP Photosmart M425 Digital Camera
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Posted on Jan 02, 2017
SOURCE: HP R927 Camera
i had this problem with this camera when i had it new i would put the camera on the dock to charge and then use it then finally it wouldnt work and i realised that the camera wasnt charging. i contacted hp who i found to not be very helpful, they eventually sent me out a new battery even tho i told them i felt it wasnt the battery, of course the same thing happened with the new battery. i called them again and said i felt that there may be a loose connection in the wire going from the transformer to the dock as by messing around with it had made the light come on but as soon as i let go it went off, they agreed to send a replacement. when the replacement arrived they sent the part of the cable that plugged into mains and as such was no use, they siad they would send the right one but as yet i have not received it. =S however, by moving the wire where it plugs into the dock i have manged to get the camera to charge, it may be worth messing with the wire to see if this is the case with urs and calling for a replacement. claire xx =D
Posted on Jul 17, 2008
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