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LG Viewty pc connection problems

Hi there

I am having trouble connecting my Viewty to my PC. I followed the intructions given, installed the software and connected the phone via usb.The LG PC Suite says 'U990 Ready' after i follow the connection wizard.

When I try to syncronize my phone with the pc and ACTUALLY connect it says:


Initialize connection with MS Outlook (I)

Synchronisation failed.

Fail to connect to the phone,
Please check the COM port and connect in idle screen.


This also happens when i try to connect it to the Music Manager. The phone reads

'Cannot Execute. Conflict with (Startup Wizard)'

I have tried everything i can think of (which is little). I wondered if you could help.

My computer is not a new one. Do you think it is incompatible? It has Windows XP so i assumed it would be ok.

Thanks.

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  • 11 more comments 
  • Maniak101 Jan 27, 2008

    I too have exactly the same problem. Does anyone out there have a clue how to fix this error!

  • Anonymous May 14, 2008

    My Viewty has the same problem connecting to PC Suite.

    I understand you can connect as a mass storage device and this is fine. However i need to use my phone for business and have had my Sony Ericsson in daily sync with my PC which has helped me tremendously. Thus i require the PC Suite facility to be functional.

    The USB connection just plain will not connect:

    "Failed to connect

    Failed to connect the mobile phone to the PC

    Re-run the Connection Wizard"

    The Bluetooth has better, if temperamental and flimsy, results; it will connect me perhaps 1 out of 4 or 5 attempts. However any attempt at Sync will break the connection.

    I have spent the best part of today on this problem and have exhausted the forum boards in all the languages i can speak (English).

    There surely must be a solution out there guys. Please help.

  • jackiboii Jun 17, 2008

    it wont connect

  • jbiz Jun 27, 2008

    my viewty is not connecting to the lg pc suite.dont no whats wroung

  • Anonymous Sep 10, 2008

    i get exactly the same thing

  • Anonymous Oct 15, 2008

    i could connect it to music manager before, but now it just says the same thing :(

  • mattxc Dec 09, 2008

    I have the same problem...I only just got my Viewty 2 days ago. I used Music Manager for the 1st time today and everything was okay. I left out some music so I decided to put more music on to my phone (i have a 2gb micro SD card). When I tried to connect my phone to music manager it just disconnects. I also tried un-installing lg pc suite and re-installing and the problem is still unsolved!

  • Anonymous Jan 28, 2009

    Fail to connect to the phone,
    Please check the COM port and connect in idle screen.


  • lainefanon Mar 13, 2009

    hello, i have d same problem as above, i have my phone for a week now, ive been trying to connect to my laptop, but it just wont!! to make it worst the handbook/manual is in italian, has anybody figured out a solution? ive tried almost suggested solution, i think d only one left would be throw it against d wall!

    please help, thanks.



    phone:-Lg Viewty.

  • skye09 Apr 05, 2009

    i have tried all of the above solutions but still it fails to connect.
    this is so annoying

  • matin12345 Apr 15, 2009

    i have de same problem
    it doesnt let me do anifing



  • echaibdag Apr 18, 2009

    I have the same problem and on top of that the phone has rubbish sound quality during phone calls and the battery seems to empty itself. When i charge it full it runs out of battery in 1 hour. I sent it for repair 2 times and it still doesnt work. The only thing meteor did to my phone is scratch the screen because they took my screen protector off AHH i hate meteor costumer service.I am taking it back for the third time and this time there is not gona be anymore store polices I want a refund from this phone and thats it. I mean the camera is a 5 mp, is all good ON PAPER my sony ericcson has a 3.2 cybershot camera and it takes better pictures.If your thinking of buying this phone dont buy it. If you already have one plz let me know if you experience any of these problems aswell. Thanks

  • Anonymous Mar 22, 2014

    need help connecting to pc

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What you need to do is click on the top right corner of your LG Viewty phone which will show all applications running. If you have an 'Unknown' app, click on this.
The problem is that the user guide for the phone is running and you need to click on 'Unknown' and finish the tour or exit.

This will then alow you to connect to your pc;-)

Posted on Feb 14, 2008

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I have been given this advice by LG help line. First do you have a memory card in your phone. If so go to- menu-settings (looks like a cog) phone settings- connectivity- usb connectivity, set to mass storage.

Connect your phone to your computer, and windows comes up with the usual help screens

This worked for me, without bothering about pc suite and was very easy to do

Posted on Dec 24, 2009

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Simply Change it to mass storage device!

Posted on Dec 25, 2008

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Right i bought the lg viewty and what it is, its says on the box viewty but in the manual its actually a viewty lite, lg has put an upgrade on it and it dont work with the disk so now they have stopped putting them and the usb cable in the boxes, i didnt get one.Have spoke to lg and u have to buy a sd card, and switch phone to mass storage in order to get photo off or music on via pc........

Posted on Jun 09, 2009

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Make sure that all apps on your phone are closed down before you connect, (do this via the 3x3 boxes in top right hand of the screen)
then it works fine :)

Posted on May 27, 2009

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Not sure if you have tried this, when using the normal LG software your phone can not be locked when you connect. Ensure the phone is showing the home screen, and is lit then try connecting. For some reason if the phone is locked it will not connect to the PC.

Posted on Oct 29, 2008

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CHECK YOUR MULTI-TASKING TAB.

THERE SHOULD BE ANOTHER 'WINDOW' OR TAB OPENED.

BYES.

Posted on Oct 27, 2009

  • 356842179 Oct 27, 2009

    CHECK YOUR MULTI-TASKING TAB.



    THERE SHOULD BE ANOTHER 'WINDOW' OR TAB OPENED.



    BYES.

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The solution for Your problems is easy - just activate the security option and after that (during the connection with Your phones) enter the code. In my case it works just fine!!!

Your mobile has to be turned on. 

Posted on Sep 20, 2008

I had problem to connect PC Suite to the LG Viewty. But if you close all apps open on LG Viwety, then connection does not fail. As mentioned above top right corner on Viewty screen has small button, Click here and you will get the list of open apps, close all.

Posted on Sep 11, 2008

Ok here is what i did... my phone would not connect so my last try was to turn my phone off still connected to the pc then try ...as soon as it said phone charging i tried to connect and it did,, but i could not see the files,,,so i turned the phone on (still connected) and it worked could access everything drag and drop the lot hope this helps

Posted on Aug 21, 2008

When I connect my LG Viewty to LG PC Suite and attempt to go into Contents, it causes an error message saying: "Invalid memory location".

I have used the PC Suite with my LG Viewty before, and it worked fine, but I can't seem to make it work anymore.

Any help would be greatly appreciated!
Thanks! =)

Posted on Jul 26, 2008

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As couple of people said, top right hand corner (little box with squares) tap this and okay all apps!!!! connect first time, stevebig0

Posted on Dec 08, 2009

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I had the same problem and was told that it can not be solved BUT....
the answer is:-
The current software does not work . . call LG and they will point you to a download page . . its really easy to follow .. and it installs a new version of "LG PC suite 2" . This works just the same as the old version but looks better !!!!!
Hope this helps
Mel

Posted on Aug 05, 2009

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1 Answer

Lg ku990i pc suite


Hi,
Visit this link to download the PC software for LG KU990.
If You want to be able to see the contents of your LG Viewty on your PC, you don't have to install the software. Here's a very simple solution to that
On your Viewy go to

1.Phone Settings,

2.select Connectivity,

3.select USB connection Mode

4.set it to Mass storage, (select)

5.go back to main screen, and connect your USB to the PC

6.Your Viwety should go immediately to USB mode

7. On your PC, Go to Computer, and look for the removable driver that corresponds to the new connection (your viewty), click on the driver icon and you should be able to see your phone's content if u have a flash memory inserted on your phone.
Thanks for using Fixya.
Rating the solution is highly appreciated.

Jul 01, 2010 | LG KU990 Viewty

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Trying to download my pictures from my lg ku990 to my pc but i dont have the software disc?


Hi,
Most of the mobile don't need softwares to be installed for transferring pictures to computer from it. Just connect your mobile to computer and select something like "Mass storage mode/ pen drive mode", if prompted anything in your mobile. You should be getting extra pen drive like removable drives in your my computer and all your pictures can be accessed via it.
If still you couldn't succeed, then you can remove the memory card from your mobile and connect it to your computer using any memory card reader and can transfer your pictures easily.

I hope this is useful to you.
Thanks

Apr 23, 2010 | LG KU990 Viewty

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Can not down load from pc using usb cable


what's the brand of the phone? normally every brand has its own way of connecting to the computer. nokia for instance uses nokia pc suite as a sync application. normally a cd with compatible software is delivered with the phone. if you don't have the cd, you can download the soft from the manufacturer's web site. install this software first and wait for the soft installer to ask you to connect the phone at the right moment to make a valid synced connection between the pc and the phone...

Apr 21, 2010 | LG KU990 Viewty

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Unable to transfer files to lap top


First install the LG software on your laptop called pc suite.if you have done this then on your laptop go to control panel then system then device manager then check whether the port on which you connected your handset is working properly.If yes then go and check the settings of the pc suite you installed.Did you enable file sharing on the suite?

Jan 13, 2010 | LG KU990 Viewty

3 Answers

How do i transfer files from lg viewty direct to pc


you have to set the phone setting to USB mass storage before you connect.... the LG PC Suite doesnt help much

Jun 03, 2009 | LG KU990 Viewty

1 Answer

I cannot connect my lg viewty to my pc without it saying intialis


Did you have installed the drivers?

Run the software as administrator and by the warnig choose yes.

The fallowing software will e installed:

LG PcSuit
LG modem driver
USB modem driver

Ths take a few min.

Disconnect your LG before installing the software!!!

When its finshed you can also make an internet connction via USB or Bluethoot.


The second option go to your phone settings.
choose connctivity and the USB connection mode.

Choose Mass storage.

Now the phone will act as an extern USB Harddrive.

You can drop and drag files in the explorer of your windows.

After you finished the job you had to do put the setting back to Data service to receive the calls
etc.

I hope this will help.

May 26, 2009 | LG KU990 Viewty

1 Answer

LG Viewty pc connection problems


Hi, I just had the exact same problem..
I tried like FOREVER and I even said, if this try doesnt work; i'm giving up, and then... it finally worked.. haha :) so, this is what I did.
(dont connect your phone yet but set your phone as data service) You open the program LG pc suite, and then click connection wizard > usb > and then here, you connect the both ends of the usb.. one end on your pc and the other on your phone, and then you press next. Hopefully it says something like Com Port Number and Phone Model. You click next and finish. So, now you are connected to the phone to your pc. To get photos to your pc, you click content. images. and copy and paste to where you like (pictures in your pc) and then your done :D this also goes to other files too :D if this doesnt work, then go to your right top corner box, close all applications and go to home screen! :D

I hope this really helped because I just learned it few minutes ago and I was about to scream because I tried so many ways. Hope this helped and Good Luck :D

Feb 16, 2009 | LG KU990 Viewty

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i agree had trouble in past and it seems to work that way

Jan 20, 2009 | LG KU990 Viewty

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LG Viewty pc connection problems


I had the same problem. It was caused by the phone waiting for the date to be entered (even though it was already done). To get over the problem click on the multitask icon on the phone (top right). If anything is running other than "Home Screen" and "Menu" click on the application and close it. PC synchronisation should strat to work now.

Dec 30, 2008 | LG KU990 Viewty

1 Answer

Can i have a copy of the LG pc suite installer?


LG Software Updater Application Download You have to install LGMobile Updater Application before download manual, software or lastest firmware for your phone.
Please check up whether your PC can support the following requirement.
  • 1GHz or higher Pentium-compatible processor
  • At least 256 MB of RAM (memory)
  • Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista
  • Administration rights on the PC for software installation
  • High-speed Internet connection
http://uk.lgmobile.com/web/web.product.manualSoftwareRF.laf
STEP 1Country & Language When you install the Updater application, the Country & Language settings are automatically updated according to the user's PC information. 1.jpg 2.jpg STEP 2Manual & Software search This program searches the manual and software for your phone. Select “Application, Manual & USB Driver Download…”.3.jpg Enter a value for “IMEI/ESN/MEID” or “S/N”, and then click the view button on the right. 4.jpg STEP 3Manual & Software Download Download and use the manual & software in the list. Double-click “Manual” or “software”, which is displayed in File List, and download it to your designated location.
※ N.B.: Make a note of the download location. 5.jpg

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