Question about Epson Stylus NX400 InkJet Printer

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Replaced black ink cartridge (69)

After replacing the cartridge, the printer doesn't recognize that the new cartridge has been replaced. I have cleaned all of the cartridges, re-inserted them and still no luck.. The screen still says "Replace ink cartridges. OK to proceed

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  • 2 Answers

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Posted on Jan 02, 2017

  • 10 Answers

SOURCE: Just installed Epson NX400 printer.

If you have re-inserted the inks, then you might have a faulty ink cartridge. M88/69 indicates Magenta is not recognized and B88/69 is for black. You can have the store replace those inks for you or contact Epson tech support.

Posted on Jan 03, 2009

  • 2 Answers

SOURCE: epson r340 ink cartridges not recognized

god pm my printer ako na epson r230 ang problem niya ay walang lumalabas na output paano irepair yong

Posted on Feb 13, 2009

  • 1 Answer

SOURCE: epson stylus cx8400 cannot recognize ink cartridges

I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.

Posted on Apr 06, 2009

sherlyn c
  • 134 Answers

SOURCE: My Epson NX 400 is giving me this error message:Error B88/69/68 C

Try to run the ink pad reset utility software.
Please log on to epson.com. The software runs on win xp and win vista.

Posted on May 03, 2009

don_farr
  • 1011 Answers

SOURCE: Ink cartridge not recognized. But ink is new!


I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Posted on Jan 19, 2010

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If the printer still doesn't recognise the cartridge it is likely to be faulty. In which case I would recommend seeking a replacement from wherever it was purchased.

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    Generic carts are sometimes not recognized. Epson's chips are the cause. I solved this problem for a small investment. I purchased a CISS system for about $75.00 [ink included], that's the cost of OEM carts that do not last very long. The CX9400Fax is an Ink Hog, which is why the printer is so cheap. If you want a CISS go to http://www.inkproducts.com/ink-store/ They are great if you need help and will call you back in less than an hour. Get the Waste Ink Kit when ordering the CISS.

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    My Epson NX 400 is giving me this error message:Error B88/69/68 C


    Try to run the ink pad reset utility software.
    Please log on to epson.com. The software runs on win xp and win vista.

    Mar 31, 2009 | Epson Stylus NX400 InkJet Printer

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    Just installed Epson NX400 printer. Keep getting M88/69 "Cannot recognize ink cartridges" error. Tried re-inserting cartidges twice already and still same error. What next?


    I found a solution to the same prolem that you guys have. I took the cartridges out and shook them horizontally, instead of vertically, with the large surface up for 3-4 seconds. Re-inserted them back in. Then I started seeing on the LCD "Recharging Cartridge". When it returned to regular copy screen, I turned the printer off and turned it back on. No more error message. It's been working for almost a day now. Try it to see if that works for you. Good Luck.

    FYI. I just bought NX400 last Friday. The error message came on this morning.

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