Question about Canon CanoScan 4200F Flatbed Scanner

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CanoScan 4400f I am trying to set up a new CanoScan 4400F. When I select source and then preview the scanner light is on and the scanner makes a sqeeking noise, the light moves a cm. or so then moves back. A window comes up saying scanner is not connected and it could be a twain fault. What do I do? I have tried using the copy button but this will not work.

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  • chuckDyx Dec 24, 2007

    Further to my original query Iam getting a window which says:-

    Cannot comunicate with scanner.Scanner may be turned off or scanner driver will be closed. CODE 2.1550.

    However when I click on preview the light travels a short way and then quickly shoots back. On one try it travelled two thirds of the

    the scan distance so I cannot see how it is not cmmunicating with the computer.

    Is the ref. to the Code 2,1550 any help?

  • chuckDyx Jan 28, 2008

    I was advised to go on to computer active .co.uk & download c- cleaner 2.04.543 to analise Registry which I did.

    I have now got the scanner operating mechanically O.K but the preview and scans are just black with no picture at all.

    I would appreciate any comments on how I get a picture.

  • Anonymous Dec 04, 2008

    need uninstall progam for canon 4400f

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1 Answer

Uninstall all drivers and software that cam with the scanner, and then try installing the software again before connection the scanner... this is a problem when there are two different twain drivers, look for C:\Windows\twain_32\CNQ4803(2) see if there is a driver in there.

Posted on Jan 04, 2008

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