Question about Canon ZR100 Mini DV Digital Camcorder

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Tape being rejected

I can not get a tape to stay in
I tried the tape that i just took out which was working fine untill i hit eject
i tried a tape right out of the package
and i tired a tape that has worked before

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  • djj5 Apr 10, 2008

    I have the same problem with my ZR10.  I used the camera twice in one year and the problem of ejecting a tape occured two weeks after the expiration of the warranty.  I purchased this camera in 2001.  I searched for solutions and even called Canon, but they wanted to charge me 150. 00 bucks and gave no garuantee of a solution.  I learned my lesson the hard way as I paid 550.00 bucks for a sleek looking camera.  I won't ever purchase a canon product again.  What a ripoff!

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I had this problem this weekend with an Elura 65, where the camera would not accept a tape. If you inserted a tape, it would beep a few times, the LCD screen would flash "REMOVE CASSETTE TAPE" and then it would spit the tape out. I had the camcorder stored in a ziplock bag in a cool / dry cabinet in our spare bedroom. None of the previous solutions worked for me (clean the heads, take out the batteries, remove power for 20 minutes, remove the memory card, etc).

What worked for me:
I left the main battery in, installed the small memory battery, installed the SD memory card and plugged in the power cord. I left the camera out (close to my computer), which is upstairs in my house- in a 70-75 degree Farenheight environment - for 24hrs. After 24hrs of sitting out and being plugged in to power, I suspect everything came to an ambient temperature and the camera worked fine. (you might try up to 48hrs of being warm)

I suspect that most people's cameras are having this trouble when the internal parts of the camera are not all warmed up so the camera will reject a tape because something is NOT functioning properly when cold.

If you look at the timing of these postings, you will see that most people are posting issues in the cold winter months. I won't buy another Canon Camcorder, but am appeased at it coming back to life long enough for me to download my information to my computer.

If you call the service support for Canon (which I did), they will ask you for your serial number, model, date of purchase, name, email address & mailing address. They will ask you to mial your camera along with the printed information above and detail your problem. It will take 7-10 business days for someone to contact you via email or phone.

Good luck with your camcorders!
cjammin - Cedar Park, Tx

Posted on Jan 08, 2008

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