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After having to retune my Alba Freeview Digital Top Box - Model No. A002157058939 - on September 30th to allow for better digital reception of Channel 5, I am no longer able to receive ITV3. Have retuned countless times to no avail. Help line given in booklet is www.alba-radio.co.uk which has led me here! What do I do next??????????? Sheila

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You may need a better aerial. Digital TV signals need good signals or you can't pick up the full range of channels. Broadcasters and others are tending to keep their mouths shut about the expense of needing much better things on the roof than what many people use to get away with on analog signals. Even if you have a good aerial, If you have the 'brown' coax cable connected to it you could lose signal and stations. So it's best to replace it with Satellite coax cable FT100. That should stop a lot of blocking caused by interfearance by cars or those off road bikes youths ride around on.

Posted on Oct 05, 2009

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Posted on Jan 02, 2017

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Matsui helpline


Just go to your TV settings and just do a full reinstall ,like the day you brought your TV ,below is from the web site your tv will work hope this will help.
The Freeview TV guide is being updated on Wednesday, 3 September 2014 to create extra capacity for new services. As a result, Children's and News channels will move to new channel numbers.
• The Children's genre will move from channel numbers in the 70s to start at 120
• The News genre will move from channel numbers in the 80s to start at 130
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You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

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You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

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1 Answer

I have lost channels 5,itv 3,and itv 4,and do not know how to retune my tv, all other channels appear to be alright slightly confused when i press the menu button and not know which links to follow?


All Freeview channels need re-tuned after 30th September.
To re-tune your Sony TV...

1.Press Menu button then go to settings...

2.Scroll down the menu icons until you get to 'Digital Set-up'

3.Press enter/centre key next to direction arrows

4. Select spanner icon and digital audio tuning.

5. You will then be asked if you want to start digital audio tuning.

6. Press enter/centre button....and thats it!.... TV will automatically re-tune.

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You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit
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You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit
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Buy a digital antena or have roof antena,get better receptions and stable Hz.Rescan when get better signal should get it back an it stable's.

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You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

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