Question about HP Photosmart C5180 All-In-One InkJet Printer
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Posted on Jan 02, 2017
You may want to try the full install before spending more time troubleshooting. It's a 300mb download (!), but it might be worth a try.
You don't say what software you're trying to use to scan, either; you may wish to try another one. If you want to experiment, you can download a free photo editing package that won't take over all your preferences for files -- check out portableapps.com and look for GIMP.
I've got an older HP printer, a PSC 1610, and it took me something like *seven* times installing it on Vista before it worked right. It turns out there's the regular uninstall, and then there's a super uninstall, and then there's a super duper uninstall, etc -- something like seven different uninstallation procedures, which is just insane.
HP's drivers and cruddy software convinced me to never by another one. It's a shame -- the company made some laser printers 15 years ago that are still working perfectly.
Posted on Jan 19, 2009
ergo your problem!!
You must have scanning software installed on your PC in order for the 2 devices to communicate. It should have come bundled on the CD you got with the printer. I believe the HP software is called HPDirector.
Please find on your PC or install from your CD & that will enable you to scan to your PC.
It may already be installed. You will need to run the software to enable communications between the 2 devices.
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Posted on Feb 20, 2009
NOTE: Some portable USB flash drives with a read-only partition, such as U3 smart drives, might be incompatible with the front mass storage port on your product. These partitions are added by the manufacturer and may include utilities and other software. Refer to the manufacturer for additional details about your drive.
Posted on May 24, 2009
SOURCE: How to scan to Apple computer
It sounds like your HP isn't seeing your computer since the only options it's offering do not relate to a computer. Have you checked to be sure your computer is seeing your printer? Can you print from your Apple to this printer?
Also, Apple has a utility called Image Scan that might work for you. Double click on the hard drive, then go to Applications>Image Capture and see if that program will see your HP. If it will allow you to select the HP. If it doesn't see it, you might be able to go to Devices in the menu at the top and have it search for the HP. You might need to use the TWAIN UI to help you connect.
I have found Apple computers to be more difficult to attach (and keep attached) to scanners than PCs (even thought i hate to admit that!)
Posted on Aug 29, 2009
Do you have the full-featured software and drivers loaded on the computer? Is the computer able to see the all-in-one as ready? Try a new USB cable and plugging the all-in-one into a different port. If you are using a hub, try directly connecting to the computer. Can you scan if you start the scan software from the computer? (this is a common issue if you recently moved to a new version of your operating system and the all-in-one hardware buttons are not fully compatable with the new OS.)
I hope this helps.
Posted on Mar 19, 2010
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