Question about Sony Playstation 3 (PS3) Console

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Everything is find on the screen of the tv but when I put in a game or movie the ps3 will not recoginize the disc.

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  • Chris Townsend
    Chris Townsend May 11, 2010

    dvd movie or bluray movie? most times i run accross this issue it is that the bluray diode had bit it and your laser needs replaced usally the ps3 will play music cds and red dvds jsut fine but not bluray or bluray ps3 games if it si a bacwards compatable it will most of the time play ps1 and ps2 games

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  • 31 Answers

Your laser disc reader has most likely failed (a common problem with PS3's). Make Sony fix it.

Posted on Oct 04, 2009

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1 Answer

Screen goes black


sounds like you're using an HDMI cable, and the cable is broken. That's exactly what happens when HDMI cables break, a few of those 0s and 1s don't make it to the TV every once and a while, and the TV goes black and the audio dies.

or

go to system update and choose online update. an optional ps3 firmware 3.01 fixes this issue

also, I had a similar situation a while back. Anytime I loaded any disk (game or movie) it would just go black and freeze. I had to do a system reset (where it reloads everything and you lose your data). You can back everything up before that and restore it once you are done. It has worked fine for nearly a year since then.

Apr 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont read discs


your blue ray player is broken you have to send it back to sony if you have warrenty its free but if you dont its $150

Apr 01, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 WILL play games but NOT Blu-ray or regular DVDs


hold the power button down when it is red till you hear the quick beeps then select the file restore. this is a diagnostics screen...you may have to hold the power button in for several seconds....does your ps3 work on a non hidef tv?

Nov 03, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

My ps3 won't read ps3 discs but reads ps2 discs


Maybe the factory mixed up the disc readers, and gave yours a ps2 disc raeder

Oct 24, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 plays video games, not bluray movies or dvds


I would start with a firmware update (2.60) and also a full system restore. That should fix the problem. Let me know. I'm a PS3 expert!

Feb 19, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 won't play blue ray discs


try reseting the drive by holding down the eject button for 10 seconds

Nov 15, 2007 | Sony Playstation 3 (PS3) Console

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