Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune turns on but when it does it says something like error #4?? or something to that extent. anyways... it just wont let me do anything.. no music videos nothing!

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If it's not doing anything else, so you should probably let the zune software do the restore. Usually doing a restore will fix any software related issues.

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This sounds like it is a battery issue but it could be something else. This week we're offering 10% off Zune repairs, if you haven't already fixed your Zune keep us in mind.

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verify it yourself only if you are familiar in servicing small electronics!!!

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Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
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Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

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Three weeks, sounds like it is under warranty..(take it back to where you bought it, and get an IPod)..I have one that I now have had for 13 months...just out of warranty....and I am having the same problem....

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1 Answer

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Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

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