Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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I cannot see my 'My Book' and so cannot restore my files. what's wrong?

I have backed up 4 times. I see the backups in the WD software but it says that the back up has been deleted or is stored on an external drive that cannot be found.

I have Norton firewall/antivirus. Is it a problem with that possibly?

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Re: i cannot see my 'My Book' and so cannot restore my...

How to create a boot disk. However, Microsoft has downloads available for users who still need to create bootable diskettes to install (not upgrade) Windows XP.
Good Luck, Please dont for get to Vote, Thank You.

Posted on Dec 22, 2007

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Hi , I just copied my hard drives to my new Passport Essentials SE using the WD Smartware software, I do not like I have to manually switch between my two internal hard drives to back up so I would like to...

As far as I remember WD just copies the software into the PassPort drives and you don't have to install anything you can just run the software from the drive. If that is still the case then first take a backup of that software (basically copy that software folder to some place in your internal drives) then format the drive (make sure you select NTFS as the file system for the drive when formatting).
Formatting will erase all the files in the drive so make sure you have backup of you personal files also.
Formatting also resets the drive back to factory setting (if you want the WD software back then just copy it from the backup to the PassPort drive).

Sep 06, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

My WD wants to install syn software. None of the files look like the files originally pulled for backup. My hard drive crashed and I need to restore to a new Hard drive - what do I do?

When you connect the drive, ignore the sync option. Do note in your "my computer" WD will have two drive letters (one is a read only drive) that contains the sync software. The other drive letter will be where you data is stored. If you used the sync software to backup your files; you need to install to get your data back. If you simply copied your data from one drive to another; the files should be there in their original form.

Oct 18, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

How do you start a backup on WD My Book

There are so many ways to do that.
1) Run the backup utility software that comes with the drive. choose the files you want to backup and select the drive as the destination for the backup.

2) Use Windows 7 backup software from start, Control Panel, system and security, backup and restore. Select the files you want to backup and select the drive as your destination for the back.

3) you can copy and pest the the File you want to backup to the drive.

Jun 07, 2010 | Western Digital My Book Home Edition 500...

7 Answers

Accidentally deleted files from My Book - possible to recover?

These two articles recover WD Mac and restore Trash Mac may worth for a glance. But the first thing you need to take care is do not put more items to your WD drive where those stuff originally located. Best regards.

Sep 24, 2009 | Western Digital My Book Essential Edition...

1 Answer

New laptop wont recognize external hard drive files

What program was used to 'Back them Up"?

It may be an incompatibilty with Vista and you should contact the backup programes support arm to get a converted fix for Vista

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Aug 30, 2009 | Western Digital My Book Essential Edition...

1 Answer

Have simple tech 320bg , backed up files using the onboard software.... files show up and I can actually move them back up to new computer but.... can't read file (ext = NBP/NBZ file) also looks like I...

Sorry, best I can do is advise next time don't use the backup/restore s/w that came with the drive. I own the same one and found Windows Backup works flawlessly. In fact, if files are still on orig computer, re-back-them-up using Windows Backup and restore to new machine same way.

Apr 24, 2009 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

Software not finding drive

open My computer
do you see a drive othe than the c drive and cd rom?

Mar 07, 2009 | Western Digital My Book Essential 500GB...

2 Answers

Restoring deleted files

now, that's going to take a miracle..I'm assuming that you have just this one backup?

Mar 03, 2008 | Western Digital 500GB My Book World...

6 Answers

Is there a way to recover lost data from my Western Digital My Book??

Yes, there is a way to recover lost data from a WD drive.

First thing first - STOP using your WD drive immediately! If you continue using the disk drive, you significantly increase the risk that the files you want to recover will be lost forever due to overwritten. Every new file or action will take up more "free space" and reduce your chances of retrieving your deleted files from WD.

The next step - get a good HDD data recovery software to retrieve the data as most as possible.

Learn more from:

Best regards!

Jan 06, 2008 | Western Digital My Book Essential Edition...

11 Answers

Product key

Hi Guys,
Not all WD have inside the box a software product key for booldy Memeo Auto Backup thing. You need to buy the software and until wou get tha cash you can use free trial version.
They are quite pathetic how the trick the clients with unfriendly software provided by a "third party".
So we need to dig for more cash for the "master of puppets"
Next time I will buy only products with hard and soft inclucluded in the box. I on a learning "curve".
Here I attached the answer from teh WD site:
Cheers, Calin
WD Anywhere Backup
WD Anywhere Backup comes on our drives as a 30 day trial version software only. In order to use it, permanently, you will need the product key. The following Western Digital products come packaged with the product key:
  • Drives With Product Key - My Book Home, My Book Office, My Book Studio, My Book World, Passport Elite, My Book Mirror, and WD ShareSpace

  • Trial Version Only - My Book Essential
Your product key can be found in the installation manual, on a sticker, in the technical support section. If you have one of the drives that comes with a product key, and your installation manual does not have the product key sticker, please contact us using the Ask WD A Question page for a replacement product key.
Memeo AutoSync
We do not provide a product key for Memeo AutoSync. Memeo AutoSync is a 30 day trial version, and you will need to purchase it from Memeo in order to obtain a product key.

I hope that helps!

Dec 29, 2007 | Western Digital My Book Essential Edition...

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