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Amana BR18 fridge/freezer. Fridge is cool but not cold, freezer is at about 20 degrees. Ice cubes are frozen but ice cream is soft. Any ideas?

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You maybe blocking the circalation in the freezer the way you have things packed in there. Move large items away from where the cold air blows in.

Posted on Oct 04, 2009

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What can I do to get the ice cream to be frozen?


It might be a good idea to clean the condeser coil. If the coil is blocked, your freezer will not get cold enough.

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The defrost may be lasting too long....and ice cream is always the first thing to melt... you need at least 10 F to keep ice cream hard...
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Slow ice cycle


Are you having any temperature related symptoms, i.e., soft ice cream that appears to have melted slightly and refrozen, soft breads in the freezer, warm or hot outer surfaces anywhere? If cooling is not a problem whatsoever, are any of your ice cubes smaller than normal, or do you have hollow ice cubes; you would be able to crush the cubes in your hand? If either of these pertains to you, you have not enough water coming to the ice maker, due to a faulty water valve not opening completely, or your water source pressure is low. disconnect your water line from the fridge, test pressure of the water line by placing end in a bucket, turning water on. It will be obvious how the pressure is. if pressure is good to really good, you have a bad water valve on the fridge. If pressure is so-so to bad, change source water valve.
If cubes are not small nor hollow, but rather normal full size cubes, just not enough, you probably have an intermittent problem with your icemaker, replace that.

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Freezer is not cold enough probably holding about 20 degrees. Try setting your temperature up for the freezer if that doesn't help you may have a problem that needs service.

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Mine is doing the same thing

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sounds like you might have a deforst problem or your drain is blocked not allowing the water to drain when the fridge goes into defrost.

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