This can occur if the Web services has been turned off in either the Web Image Monitor or from a telnet command for this device.
To check the status of these services you will need to telnet into the device.
1. From a command prompt type : telnet
then the IP Address of the device
2. Telnet will respond back with a request for a login and then a password. Enter the login and password. The login and password used for Telnet are the same credentials that are used to log into the device’s Web Image Monitor (WIM).
3. Type in show at the msh> command prompt.
This will output many lines of information. The information you are concerned with is under the TCP/IP-Mode heading. You may need to scroll up in the command prompt window to see these services. The device’s services will be shown followed by their status. The ‘show’ command will show if the services are enabled (UP) or Disabled (Down).
4. If Web shows a down status, at the command prompt msh> type in set web up.
5. At the command prompt msh> type in logout
6. To make your changes Active you must type yes when prompted to "save configuration data"
Note: Always check with your system administrator before making any changes on a network device.