Question about Dell 962 Photo All-In-One InkJet Printer
Hi, first try to remove uninstall all drivers, and the catridges also from printer, now.. put bback the catridges,, and make printer On.. next try to connect pc with usb to pc and install drivers with the cd provided with printer... it should work...check other way too,, go to printers from control panel and there select printer and properties,, and there you can find print a test page,, check this way too
Posted on Oct 04, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Open the Dell 926's front cover with the power on and wait for the cartridge carriage to come to a stop. Remove the ink cartridges by pressing on the tabs at the top of each cartridge. Check the cartridges to make sure you have removed all of the blue protective plastic film. Look for the "Dell" logo stamped into the cartridges' lids to ensure they are genuine cartridges.
Clean the shiny metal portions of the ink cartridges with a damp microfiber cloth. Allow each cartridge to dry completely.
Clean out any paper, staples or other debris that you may be able to see, then reinsert the cartridges into their appropriate slots. Put the black ink cartridge into the left slot and the color cartridge into the right slot. Make sure both click back into place.
Close the Dell 926's front cover and turn off the printer. Unplug the power cord and USB cable from the printer for five seconds, then reconnect them.
If your Dell 926 fails to recognize the print cartridges after following the above instructions,
take it to a repair shop for servicing.
Good Luck and Happy Printing
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