Question about Dell 962 Photo All-In-One InkJet Printer

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Dell 305 all in one printer not resetting after installing new cartridges any ideas how I can fix this as the printer is not allowing me to print

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Hi, first try to remove uninstall all drivers, and the catridges also from printer, now.. put bback the catridges,, and make printer On.. next try to connect pc with usb to pc and install drivers with the cd provided with printer... it should work...check other way too,, go to printers from control panel and there select printer and properties,, and there you can find print a test page,, check this way too

Posted on Oct 04, 2009

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Posted on Jan 02, 2017

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My Dad bought new ink cartridges ( black and color) and installed them in the printer and it is not registering that they are installed. What are some things I should check for and how can I fix this????


After installing new ink cartridges in your Dell all-in-one 926 printer, you may receive an error message telling you the print does not recognize the new cartridges. Refilled or third-party cartridges, which Dell does not recommend using with the 926, often trigger the error message. You may also receive this error after you have been using the same ink cartridges for some time. Whether the cartridges are new or not, the error can be caused by a number of sources. Following the steps below should clear up print cartridge problem.

  • 1

    Open the Dell 926's front cover with the power on and wait for the cartridge carriage to come to a stop. Remove the ink cartridges by pressing on the tabs at the top of each cartridge. Check the cartridges to make sure you have removed all of the blue protective plastic film. Look for the "Dell" logo stamped into the cartridges' lids to ensure they are genuine cartridges.

  • 2

    Clean the shiny metal portions of the ink cartridges with a damp microfiber cloth. Allow each cartridge to dry completely.

  • 3

    Clean out any paper, staples or other debris that you may be able to see, then reinsert the cartridges into their appropriate slots. Put the black ink cartridge into the left slot and the color cartridge into the right slot. Make sure both click back into place.

  • 4

    Close the Dell 926's front cover and turn off the printer. Unplug the power cord and USB cable from the printer for five seconds, then reconnect them.


  • If your Dell 926 fails to recognize the print cartridges after following the above instructions,

    take it to a repair shop for servicing.


    Good Luck and Happy Printing

    Jan 26, 2011 | Dell 926 All-In-One InkJet Printer

    1 Answer

    We have a Dell 1700 at our office and the drum light is flashing and the page prints out stating the photoconductor kit is at the end of its useful life - so we ordered a new one. We received and installed...


    There is nothing on the photoconductor unit to 'tell' the printer that it is new, you have to do this yourself, by following the photocinductor reset procedure (it's in the manual, or

    Dell 1700

    RESETTING DRUM PAGE COUNTER

    1) Leave the power on, insert toner cartridge, and leave door open
    2) Press the cancel button and hold till the leds flash
    3) Release cancel button and close toner cartridge door

    May 12, 2010 | Dell 1700n Laser Printer

    1 Answer

    Colour ink cartridge not recognized. Dell 305 Printer


    Have you tried restarting your computer with the printer switched? This sometimes works. Other than this you can get a little device that resets the chip on the rear of the cartridge. This sometimes happens with refilled cartridges.
    There are many stationers who stock this gadget.

    Jan 16, 2010 | Dell V305w All-In-One R840635AU InkJet...

    1 Answer

    I installed a new print cartridge into my printer... after installing the new cartridge "install print cartridge" window prompt shows "unsupported cartridge" and instruct to install a correct print...


    maybe it have the ink level chip which can be resetted by removing the cartridge and oning and offing the printer for 5 times within 10 minutes coz it saves data of a cartridge upto 5 use before only.. and 6th time insert it.

    Oct 12, 2009 | Dell 810 All-In-One InkJet Printer

    1 Answer

    Missing black ink cartridge


    Unplug the printer from the wall. Also remove the power brick for 60 seconds. This will reset any error messages you get from the printer. Plug everything back in and power on the printer. Take out the Dell black cartridge and reseat it. Put it back in and do the same for the color cartridge. When you close the printer it should try to print an alignment page.

    Aug 11, 2009 | Dell A960 All-In-One InkJet Printer

    2 Answers

    Dell 948 printer- won't print in black and white


    I had this problem. It's actually very easy to fix:

    - Click Print -> Properties
    - Go to "Advanced" tab
    - "More options"
    - Deselect "Use color cartridge for all black printing"
    - Select "Use black cartridge to print black and white"
    - Click "Ok"

    You should be able to select the "Print in black and white" option now and stop all the frustration!

    Anthony

    Feb 05, 2009 | Dell 948 All-In-One InkJet Printer

    2 Answers

    Dell 924 printer problem with black cartridge


    Dell printers donnot seem to work on refilled cartridges. Do buy new cartridges to fix the issue

    Apr 08, 2008 | Dell 924 All-in-One InkJet Printer

    1 Answer

    Lexmark P4350 AIO incorrectly identifies cartridges, will not allow printing


    Some times refilled cartridges works fine,and in Lexmark cartridges
    they do not support refilled onces ,Try a new compatible cartridge it should print ..

    Feb 12, 2008 | Lexmark P4350 All-In-One InkJet Printer

    5 Answers

    Dell 962


    Just found this partial fix: "Try removing the color cartridge and try printing with the color cartridge out. If it gives you a message that the cartridge is missing, it will still allow you to print by clicking "continue". And from there, it will allow you to print black. I think it really is a problem with your color cartridge." From searching the net, this seems to be a major problem with no solution from Dell!

    Feb 14, 2007 | Dell 962 Photo All-In-One InkJet Printer

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