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Cannot get the internet explorer to open. the screen was jumping and now I cannot open the internet. I have Norton antivirus, but cannot open that either. what can I do to fix this when I cannot open anything?

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Possible Virus and Malware

There is a good chance that you have a virus or malware that is keeping those programs from opening. It does not matter these days what security you have if the door to the web is opened. At the end of this are two links to programs that you should load up and run. The first is MalwareBytes Ant-Malware Tool, the other is Avast Anti-Virus 4.8, install these two and let them perform scans.

Run MalwareBytes first and perform a quick scan, when it finishes, it will ask you to post the results, when it does delete everything it finds.
Run Avast and install it, when it asks, go ahead and schedule a pre-boot scan of your entire system. This should get rid of most problems….Now, you will have to get rid of Norton because that too may be the root of some of these problems just because of the name. I’ll include a Norton removal tool to install and run. Good Luck…..

http://www.filehippo.com/download_malwarebytes_anti_malware/
http://www.filehippo.com/download_avast_antivirus/
http://download.cnet.com/Norton-Removal-Tool-SymNRT/3000-2239_4-87943.html?tag=mncol

Posted on Oct 04, 2009

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Start->all programs->Accessories->system->Restore. And now restore to an earlier date. Keep moving backwards till you reboot correctly and run all the progs correctly. It seems that you have installed something that has not suited your PC at all.

Posted on Oct 04, 2009

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Posted on Jan 02, 2017

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Internet explorer is connected and opens and then dialogue says it needs to close and info quotes error 32.I believe registry is affected and am advised to scan registry and then fix errors.cant access...


I don't know much about computers but sounds like a problem I had. Where to start? Well I happened to wife's laptop. I ran norton came back with nothing. Did this several times I even tried downloading firefox from work comp and flash driving it over. Nothin. Bought a new laptop at pc micro center, worked great came with a two comp. Antivirus that's called eset Antivirus. Deleted norton off her comp. And put eset on there than boom internet worked. Come to find out norton became the virus. It couldn't fix the problem so it just blocked it from using Internet. In doing so it blocked us as well. I really recommend using eset not norton or maceffe. We have not had any problems since and it seems to catch a lot more threats than norton ever did. Hope this is helpful

Mar 24, 2011 | Computers & Internet

2 Answers

How to instal antivirus


Open Internet explorer
type the following addresss
www.norton.com/nav11
download the file
click on run
activate the product by putting the product key
if you are not able to find the product key
log into norton account and see for product details

Dec 11, 2010 | Symantec Norton AntiVirus 2011 1User for...

2 Answers

How to uninstall the norton product


please go ahead and download www.symantec.com/nrt ,tool and run this tools and after running this tool please restart the computer and it will remove the norton products completely out of your computer
thanks....

Nov 18, 2009 | Symantec Norton AntiVirus 2002 8.0 for PC

2 Answers

Inteernet Explorer


I would agree that your PC could be virus infected. Your Norton could not detect the virus for 2 possible reasons; 1.) your Norton is not update or 2.) the virus is "unknown" even on the most recent Norton Antivirus.
If your Norton is not updated, you must download the update and your diagnostics once again. You may also try installing a second antivirus on your PC. I may recommend AVIRA as a second antivirus for its performance and it has a FREE version that you could readily install (http://www.avira.com/en/download/).

Oct 06, 2009 | ASUS Eee 4G Notebook

1 Answer

Internet explorer will display the following message during session- "internet explorer has stopped working". Ie will shut down, then restore interrupted page. The computer is running Vist 64bit, with...


Norton is known to cause such issues. Remove Norton, use Avira AntiVir as your antivirus and Windows Firewall as your firewall. Download the latest Internet Explorer here.

Jul 18, 2009 | Computers & Internet

1 Answer

Norton patch, can't access intenet


Try first downloading the latest Internet Explorer version, see:

Internet Explorer: Get It Now.


If this does not fix the problem, then contact Symantech.

See:Contact Symantec

Feb 16, 2009 | Symantec Norton AntiVirus 2008: Windows

2 Answers

Computer Speed and clean up


First for adware and virus removal I recommend threatfire which is a free download. I personally use this also.
It can be download here: http://www.threatfire.com/download/

For computer speed and optimization, I recommend iobit advanced systemcare free which also free. I have used this to optimize my system also. It also helps with internet optimization.
You can find it here: http://iobit.com/advancedwindowscareper.html

I hope you are satisfied with these products as I use them also and they have done great things for me. If you have any more questions, please let me know.

Jan 09, 2009 | Dell Dimension 2350 PC Desktop

1 Answer

Problems with Norton Antivirus/Internet Explorer


oh man surly there is a virus in your computer. but don.t worry.firstly uninstall your antiv virus and install a powerfull one like KESPERSKY ANTIVIRUS.Really it is very powerfull.just try it once.if your computer had got most effecte in the meantimet then try this




""""""""INSTALL A NEW WINDOWS""""""""
for more enquerycontact me or mail me at

yashneetpalsingh@yahoo.in
i will really try to solve your problem.... TRUST ME!bye

Jan 08, 2009 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Norton anti-virus software 2006 renewal


When you open the norton antivirs screen,there are two tabs on the top.Click on the one that says "Norton Antivirus" and not the one that says "Norton antivirus protection centre"
Then click on the "Support" option and select "Subscription" and walla...enter your code

Oct 05, 2008 | Norton AntiVirus 2004 (0003764823191)

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