Question about AT&T Blackberry Curve 8300 Smartphone

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My blackberry will randomly delete all my text messages in my inbox, even if I have no yet read them.And it also wont let me open my text messages or BBM's

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The Blackberry will delete text messages, email and call history if there is no memory left. There is a known issue w/ memory leaks with this phone. You need to do a battery pull (to perform a full reset), to dump which ever application is causing the leak. Whenever you see symptoms such as text messages disappearing, you can check the memory free in the status section of the options menu.

Hope this helps,
Bill

Posted on Oct 04, 2009

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You might be out of memory, try resetting your handset.

Posted on Oct 04, 2009

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SOURCE: Blackberry deleting texts/cannot open texts

Blackberrys have something called a low memory manager, which deletes things in order of importance when the device memory is too low. Here is a very helpful link explaining it and how to check the device memory.http://my.simmons.edu/technology/helpdesk/pdf/Blackberry_Low_Memory_Manager.pdf
If you are saving pictures or have a large application you have downloaded you may want to transfer/remove them.

Posted on Sep 09, 2009

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