Question about HP LaserJet 2430 Printer

1 Answer

I have a hp 2430 paper jam 13.20.00 and can't find the problem

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

If the paper jam error first occurs just after you have replaced the toner cartridge (as it did for me), carefully look inside (with toner cartridge removed) near the rear at the fuser and there may be a black piece of paper sticking out and/or curled up against the back. I needed a flashlight to see it but still wasn't sure until I felt around and found it. It was the protective sleeve that was around the drum in the toner and when I replaced the toner I missed it. When I first powered up the printer, the sleeve got fed partially into the fuser and the tail curled up against the back, making it practically invisible. Also, with that jam, the printer made no motor or gear train noise at power on so it almost had me convinced that the motor was bad. After removing the black piece of paper, the printer initialized normally.

Posted on Mar 12, 2015

  • Brian Bray
    Brian Bray Mar 06, 2017

    Thank you so much. I found the black paper and believed that it was part of the printer. I would never have figured this out on my own. Very grateful.

×

Ad

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 3 Answers

SOURCE: konica minolta 2430 DL paper jam

Place a few papers in the tray.
Open up the top, pull out the main (green handle) thingy.
In the very bottom you will see a bar with a single large round rubber wheel in the middle, and white gears on both ends of the bar.
Manually turn the right side gear toward you.
As you do this, you will see the paper lift up and as the rubber wheel turns you will see that it has a notch on the bottom side.
Turn the gear, and watch the rubber wheel until the notch on the rubber wheel is facing up and away from you (and the paper is fully engaged).
Then put the green-handle thingy back in, close the printer, and it should work.
Apparently this resets something.  I have done it a number of times - usually after a paper jam.

Posted on Oct 30, 2007

  • 105 Answers

SOURCE: Our HP Color Laser Jet 4700 dn frequently gives an

There is either a small piece of paper in your paper input section or you have a paper sensor going bad.

Posted on Nov 20, 2009

iron_luiggi
  • 91 Answers

SOURCE: new out of the box 13:20 error paper jam there has

PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

Posted on Apr 15, 2010

puertobori
  • 7733 Answers

SOURCE: my hp laserjet 2430 keeps

Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the paper jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product.

  • Press the Power button (c01602202.gif ) to turn on the product.
  • Disconnect the power cord from the rear of the product.

    Remove the rear access door. Press in the release tab on the rear access door, and then pull the door away from the product. Figure 2: Remove the rear access doorc00909313.gif
  • Gently remove any jammed paper or bits of torn paper from the rollers inside the product. Use both hands to pull any whole sheets of paper to avoid tearing them.
    CAUTION: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur.
  • Check the rollers on the rear access door. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  • Press the Power button (c01602202.gif ) to turn on the product.
  • Open the cartridge door.
    Without turning off the product, disconnect the power cord from the back of the product.
    CAUTION: You must disconnect the power cord to move parts by hand without the risk of an electrical shock.
  • Disconnect the power cord from the wall outlet.
  • Look inside the product to see where the carriage is stuck, and then check for any torn paper or objects that might be restricting the carriage.
    NOTE: You might need a flashlight to illuminate areas for proper viewing.
  • Reach inside the product, and then manually move the carriage.
    • If the carriage is stuck on the right side of the product , move the carriage to the left side of the product.
    • If the carriage is stuck on the left side of the product , move the carriage to the right side of the product.
    • If the carriage is stuck in the middle of the product , move the carriage to the right side of the product.
  • Remove all traces of paper or obstructions found.
  • Make sure the carriage can move freely across the width of the product. Firmly push the carriage to the left side of the product, and then to the right side.Close the cartridge door.Reconnect the power cord to the back of the product.Reconnect the power cord to the wall outlet.Press the Power button (c01602202.gif ) to turn on the product.
  • Posted on Nov 11, 2010

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    1 Answer

    My HP 2430 continues to jam on Tray 2 only. Tray 3 and Tray 1 (manual feed) are fine. I have replaced rollers and it continues to jam paper.


    Common problem on this printer is for either the drive shaft for tray 2 to come lose or to break. Pull out the tray and try to rotate the roller. If it turns freely then the shaft is broken. The replacement procedure is too complex to describe here. If the roller does not turn freely then likely the pick solenoid has failed.

    Oct 12, 2016 | HP LaserJet 2430dtn Printer

    1 Answer

    Konica minolta 7416MFG saying paper jam but i removed sll the papers without tearing


    the door or cover is not properly closed or it may still have piece of paper inside it.

    May 14, 2010 | Konica Minolta magicolor 2430 DL Laser...

    1 Answer

    HP2430 PRINTER TRAY 2 SAYS JAM BUT NO PAPER IS STUCK IN THEIR


    look it the tray there is what we call a paper sensor or a paper flag it's a small lever that is spring loaded if there is a problem with that sensor the paper will not register as being picked up by the rollers. or the paper pick arm best way to fix would to provide the serial info and I can upload you a manual for if with detailed diagram that show how to replace this part.

    Mar 15, 2010 | HP LaserJet 2430 Printer

    1 Answer

    How do I fix a paper jam on a HP2430 printer. The paper is jammed infront of the Drum of the cartridge. Looks like the drum is not spinning with the gear. What could it be? Theo



    Theo, remove the drum and paper tray.
    Disconnect the power source.
    Carefully reach under paper tray and tray to pull paper out.
    Sometimes depending upon the unit, you may find a flap inside the drum area, that lifts up.
    If you cannot remove the paper jamming unit, you may want to find a plastic folder, which you will need to cut the same size as the paper you are using.
    Feed this in buy hand trying to free up the lodged paper.
    Most of the time, its a small piece stuck in the left corner.
    Good luck.

    Nov 24, 2009 | HP LaserJet 2430 Printer

    1 Answer

    My HP Laserjet 2430dn makes a grinding noise after power on.


    CHECK RS PRINTER PARTS FOR HP LASERJET 2400 2420 2430 PRINTER GEAR KIT

    Feb 26, 2009 | HP Office Equipment & Supplies

    1 Answer

    My HP LaserJet 2430dtn Paper jam


    Try this, make a print from the by-pass tray, does it go OK or jam??
    If it jams then there is a problem with the paper feed from the tray.
    If it jams then
    1-check the drum and see if there is an image on it( you can put a mark on the edge to see if it's rotating, thus eliminating the drum unit)
    2-same for the reg roller
    3-check for labels ar foreign objects

    Oct 08, 2008 | HP LaserJet 2430dtn Printer

    1 Answer

    Minolta 2350 DL laser printer stuck paper in rear user roller


    sry, dont understand, where is the paper jam, in the end at the fuser ? or some where else?

    Feb 05, 2008 | Konica Minolta magicolor 2430 DL Laser...

    2 Answers

    Media jam transfer roller


    We have a Xerox 6120 which is mechanically identical to the 2430. It was reporting media jams. We determined after removal and careful inspection that the fuser roller and fuser pressure roller had been damaged by what looked like someone attempting to clear a jam with a sharp object. I cannot speak re: the 2430, but the fuser in the 6120 is not a FRU. The construction of the fuser doesn't tolerate any flaws on either surface. There was more paper jammed in the fuser where we couldn't see it until we had the fuser out of the printer. We are shopping for a new printer as the repairs will cost more than we paid for the printer.

    Dec 10, 2007 | Konica Minolta magicolor 2430 DL Laser...

    Not finding what you are looking for?
    HP LaserJet 2430 Printer Logo

    1,092 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    Seeker5211
    Seeker5211

    Level 3 Expert

    1089 Answers

    kakima

    Level 3 Expert

    102366 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...