Question about Cameras
With digital cameras, it must be noted that lenses are very sensitive, and can be damaged by most any impact when the lens is extended. Keeping the camera in a padded case can prevent most of this kind of damage. This particular lens problem may not have been caused by impact, but most often is. Lenses are not easy to fix, and internal parts can become broken or jammed.
To try to fix this you can try to pull on the lens when you turn it on, and at the same time also do a slight twisting and back ward motion as well. This may reset the lens to the track system. It may not work, and may require repairs.
Canon has a great repair department. Canon Repair and information.
Call the 800 number and see what can be done. Also, Canon has a trade-in or trade-up program and for your broken camera, you may be able at a reasonable price to get something even better than what you have with all the original books and papers which came with the new camera. This may be a good way to go and consider, rather than spending a lot to repair it.
Posted on Oct 04, 2009
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Posted on Jan 02, 2017
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