Question about Lexmark X7170 All-In-One InkJet Printer

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Hi, I have a Lexmark X7170 Multi-function printer/copier/scanner and it is showing an error message "left cartridge incorrect". I have not charged the cartridges and I have tried to re-align it. Any ideas?

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I think I have the answer! I had the left cartridge incorrect and right cartridge incorrect/missing problem. I refilled the cartridges a few times before so I figured it's time for new ones. I bought new ones and I still got the error code. I tried to realign, print test page, clean the cartridges, etc., but no go. I almost gave up. I had some cleaning fluid that came with my refill ink so I took a couple of Qtips and cleaned the contacts that are on the back of the carriages that the cartridges fit in. Then I did the same on the cartridges themselves. Wiped everything dry and then I put the cartridges back in. Voila! It worked!

Posted on Jul 31, 2010

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It means your left cartiridge got some problem, might be it got short and you have to replace that.

try this remove your left cartiridge and then try to print if it work then its clear that your aother cartiridge is gone and you need to change it.

Posted on Oct 04, 2009

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1 Answer

Right cartridge incorrect. I just purchased both new black and color cartridges 32,33 for my Lexmark X7170 printer and still get the error. Help


Make sure you are inserting genuine Lexmark cartridges. If you are, please contact Lexmark Technical Support Center for assistance.

Aug 31, 2011 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Hi, I have a lexmark x7170 and keep getting an error message "unsupported cartridge". Help please!!


If you receive an error message that tells you that you have an unsupported cartridge, then you need to remove the cartridge. After installing the appropriate type of ink cartridge you should no longer receive the error message and you can then perform a print test.
Instruction on how avoid unsupprted cartridge message.
  1. Lift up the scanner unit (with the power on). The printer cartridge carrier will move to the top of the printer into the loading position.
  2. Press down on the lever above the cartridge and then raise the cartridge lid. Remove the cartridge and make sure the cartridge supports no more than four colors (cyan, yellow, magenta and black) and a speed of 22 parts per notation.
  3. Insert the compatible ink cartridge into the carrier and then lower the cartridge lid. Close the scanner unit, then make sure plain white paper is inserted into the paper loader.
  4. Press the "OK" button on the control panel and the unsupported cartridge message should be gone. Press the "Select" button and a test alignment page will print.

Nov 21, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

My lexmark 7170 printer has error message : right cartridge incorrect. I pulled the brick. Waited a few minutes, replaced but error still appears. Turned off and on etc. Lexmark quide was not helpful. any...


You are trying to put the wrong catridge into right hand side,. the catridge you have put is incorrect. try removing the catridge and put the right catridge back

Jan 09, 2010 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

My Lexmark X71700 shows a 2200 error


Power off the All-In-One (AIO) off and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved. 2
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover and check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3. 3
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black / photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved. 4
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black / photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black / photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved. the 2200 error is a scanner error means the scanner motor failed to initialize. lexmark recommends that you unplug the unit remove the power supply wait a couple of minute reinstall the p/s and power the unit back up. step to is repeat step one but us the belt to move the scanner carriage to the middle and power it up.
on top of this i would inspect the guide bars for dirt build up and clean them if need be. one thing to consider the ccd knows that it has reached home by the reflecting of the light to the carriage home photo cell within the scanner itself. this light is reeflected back off of the mirrors inside of the ccd. dust on these mirrirs will prevent the photo cell from nowing where home is. these can be cleaned with q-tips

Nov 07, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Lexmark x4550 install new cartridge but printer read incorrect


Are you using a Lexmark factory new cartridge or a re-filled / third party cartridge. If the answer is that you are using re-filled or a third party cartridge that is your failure. Lexmark does not support the use of these products in there products. In fact, use of these type of products is considered to be -product tampering and will cause Lexmark to void the printer's warranty. Please do not shoot the messenger for the contents of the message. Truth is Truth!

Jun 15, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Error:2200


“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

May 13, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Incorrect right cartridge


Ive tried removing the right cartridge so I can print in black, but now , once I refilled the black one, it wont even let me print black!! this is desperate; can anyone help?

Aug 09, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

11 Answers

Right cartridge incorrect


This solution (RESET the BRICK - solution 1 above) worked for me!

I had a brand new out of the box Lexmark X4580 and after one or two prints I was suddenly getting a "Left Cartridge Incorrect" error showing on the Printer Control Panel and the printer would now all me to print anything.

After about an hour of trying this and that (cartridges in, out and shalen all about!) ; no avail, I tried this and hey presto, it worked.

When I removed the "Brick" power supply I left it until the Green LED had faded right out though, I dont know if that was significant or not. Fingers crossed all is sorted now!

Mar 14, 2007 | Lexmark X7170 All-In-One InkJet Printer

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