How do I remove the CRU from the Cricut Expression?
I have the Cricut Expression for s2+ years (which means the warranty has run out). At first there seemed to be a problem where the on button would light up and then have to wait from 2 to 10 minutes for the rest of the machine to power on. I noticed it happening more so when the machine is moved. I hadn't used my cricut in about a month, did not move it since it's last use, and now only the power button gives me a faint green when turning it on. I've tried a power cord from another cricut and the same thing happens. My assumption is that there is a ''short'' somewhere with the main circut board or the CRU because when I move the CRU at different spots the lights will flash, then go out again. So, I'm unable to find a repair document on removing the CRU from the machine to try and find what's wrong. I'm looking for the repair document that Provo Craft sends along with replacement CRUs.
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You may be able to get a replacement circuit board from the source where you purchased your Cricut Expression. More likely, It will require an inquiry to Provo Craft to determine availability and source.
You say you have a Cricut expression 2 but you say quote"...of how to reset the machine including the rolling of the dials up and down three times!" The problem I have in sorting your problem is that the Cricut expression 2 does not have wheels which work the speed, pressure and size. If you have an expression version 1 machine then there would be 3 wheels on it to adjust the speed pressure and size. Obviously if you have had the machine for 4 years it is out of warranty and I am not sure just what the person did to "fix" your problem. I do recollect a video on you tube with a similar problem however looking at the video he mentions that once it is fixed the blade housing should bounce up if you push it down, does your housing now do the same as the video. In the video Evan did he mentions at the end that the soldering of these wires may not take the first time so this may be a point to check as he mentions that it was travelling the machine that caused the wires to break in the first place. The youtube.com video I am speaking of is http://youtu.be/n7LJnfPdd08,by Evan Craftman. I am assuming that when you called cricut support you called the UK support line. I often speak with support in the USA being from New Zealand it is an overseas call however I have found them very good. If you are able to I would like to see a video of just what your machine is doing. If you dont want to post it here you could email me firstname.lastname@example.org.
I do feel very sad that you don't wish to try the Explore as I find it a surpurb machine. I have had my Expression version 1 since early 2009, I have added every Cricut to my family of cricuts and own 3 expression 2's and now an explore. If you had bought a computer 4 years ago and you currently took it to a repair person to get it fixed I am sure their first response would be it would be better to get a new one. Your computer boards appear to be fine maybe you need to take the video to the person who did your fixing as most people who do this sort of work would not understand how the machine runs. I hope this helps and you can get your Cricut working again. If all else fails you may be able to buy a 2nd hand one cheep and have your repair person change the carriages completly.
Hi, My cricut expression is more then 5 years old. I used it one day and the next day I would not come on (it dose Nothing at all). I brought a new power cord from cricut and still nothing. I'm unable to buy a new one Please help if you can. Thanks!!
You can call customer support. They will have you install the Cricut Design studio just so you can access the firmware update. You must find a PC to do this - it will not work on your Mac that you use for everything. After your 10 year old PC takes 40 minutes to install and open Studio, you run it and restart your Cricut and all of your green lights stay on. You re-run it just to be sure, and all of your green lights stay on. You call back customer support and they have you cut out the drive belt to disable your Cricut and take a picture of it, then they will send you a refurbished replacement Cricut - white and gray, not white and pink like you own. This was my experience today and my only used twice Cricut is now ready for garbage pickup.
Any resolution to this issue? I like stone234 have narrowed it down to the cricut not getting power past the power board. I tested the two prongs that feed the red and black power for the main board and no voltage. Cricut Exp 2. Powered on as soon as I plugged it in. Plugged in usb to computer, I didnt have the software so i searched for it then started downloading it and noticed the screen on the unit was frozen. unplugged it and after plugging it back in it wouldn't power back on.
My housing was not going up or down. Every time i wanted to make a cut it dragged and cut shapes in half. So when I took it apart I pushed it up and down myself and noticed that it was very difficult. So where you see the coils, I lightly sprayed WD40 (my cricut is out of warranty, I would not advise to take apart if you are still under a warranty). I lightly sprayed until it was easy to move up and down. When your done be sure to wipe any access WD40 that dripped to the bottom. This fixed mine and thank goodness because I was close to pulling out my hair! Hope this helps someone else!