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Lost power to the house yesterday for about 15 seconds, was enough that I had to reset the clocks on all the appliances. When I went to reset my Sharp microwave drawer clock everything went according to directions. My problen is that now my microwave is stuck in the Demo mode and won't heat any food. Followed directions for correcting the problem, it says it is fixed, when I try to use it is still in Demo on, I need it in demo off to heat food. Am I missing some part of the directions to correct this problem. Please help, Sandy

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  • Microwave Ovens Master
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Have you held the "cancel" key on the pad for 5+ secs or more?

Posted on Oct 06, 2009

  • daniel  hendrickson
    daniel hendrickson Oct 06, 2009

    re check your owners manual there are different ways to clear the demo mode and manufacturers steps to do so vary

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If it still won't work right, you either have a defective board or a shorting keypad.

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We can help you with a repair either way.

Details of our service are at our Web site, along with a video showing how to remove a typical over the range control panel assembly in under 5 minutes.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Lost my manual, how do i set the clock


Many Emerson microwave owner's manuals are available for free download here.

Even though yours may not be there, there might be one close enough to help you.

For more help from Emerson
visit here or get help using your appliance at 1-800-898-9020.

Get help locating an authorized servicer or parts at 1-800-695-0098.


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