Question about Brother IntelliFAX 4100 Laser Fax

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I have a black streak all on one side when i copy ?

Whenever i copy anything i always get a 1" black streak on the one side. Is this a cleaning problem? Is this a toner problem?

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  • peppo802
    peppo802 Apr 14, 2013

    It's my understanding that thermal paper doesn't use a toner cartridge. I am still waiting for some to tell me how and where the glass is that needs to be cleaned from the white-out

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No one hagiven me a solution to how to clean the white-out that got stuck to the glass because no one has posted a pic of where the glass is. A pic's worth a 1000 words. If you are receiving faxes with a black streak or streak, lengthwise, then it's the sender that has the issue the white=out on *their* machine.

Posted on Apr 14, 2013

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If it is just when you copy and not when you print then it is a cleaning issue. Toner cartridge would cause the line to appear on copies, printouts and faxes. There is a piece of glass inside the auto document feeder that is probably dirty. Open up the document feeder as if you were clearing an original document jam. Look for a piece of glass inside the ADF, it will run the length of the document feeder. There is probably some dirt or another popular problem is white out. Clean off the glass with glass cleaner or alcohol and it should fix the problem.

Posted on Oct 04, 2009

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