Question about HP PhotoSmart 7960 InkJet Printer

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My photos are coming out Pink tinted. I Have new cartridges installed, can this be fixed?

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Hi,
Could you do a "diagnostic" print? As it might be that the colours con your tricolour cartridge have been cross-contaminated**
To test the purity of the colour just go to word, excel or any other application, Create a document that has pure colour squares or you can print page 1 of this link . Then compare the colours of the page on the screen versus what you got. if the colours are off, it means your cartridge has been cross contaminated. Sadly a cross contaminated cartridge can't be fixed. So if you just bought it I would recommend you return it :(
Cheers, Ed

**: (this could be the results of refilling, storing the cartridge in the wrong container or on very rare occasions a HP manufacturing issue).

Posted on Oct 04, 2009

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