Question about HP Officejet 4315v All-In-One InkJet Printer

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Is there a way to clean the scanner? I use this

Is there a way to clean the scanner? I use this printer for business purposes and scan lots of photos, photos are coming out with lines running through them. Please advise, thank you.

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On yourcomputer go to Start > All Programs then find teh HP prointer folder and execute teh prointer utilities. You need to executre the cleaning utility. After executing teh cleaning utility you will want to run teh cartridge alignment utility.

Thes are teh two biggest issues with ink ject printers - cleaning and cartridge alignment.

Posted on Oct 04, 2009

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Posted on Jan 02, 2017

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Hp c5280 scans & always prints a black vertical bar,even if I scan a blank piece of paper


The scanner glass is most likely dirty, even though you can't see it.

You can scan a white page with some number scattered in a grid to know exactly where the problem is. Once you found it, you can get a non-abrasive cloth and slightly humidify it (it should not drip) with an all-purpose cleaning solution.

Clean gently around where you think the problem is. You will probably feel a small bump, indicating you found the place of the problem. Continue cleaning until you cannot feel anything anymore. It should have solved the problem.

Apr 07, 2011 | HP Photosmart C5280 Printer

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Hi, I have Canon Pixma MP270. IS it possible to scan photo negatives and change to colour prints. thanks. Blair


A multi-purpose printer scanner cannot scan negatives or slides.
You need a slide scanner or a flatbed scanner that is capable of scanning negatives and slides. Not all flatbed scanners are capable of scanning slides and negatives.

Sep 27, 2010 | Computers & Internet

1 Answer

All my scans have a fine white line running down


This happens due to the failure of one of the "Detectors" inside the "Scan Head" They have a strip of these sensors all next too each other laid across the width of the scanner platen. Unfortunately there is not a lot to be done.

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Scanner could not be initialized on Deskjet 4180 all-in-one


Most of the time I solve this problem by cleaning the scanner. You have to clean it real good. Take out the scanner bulbs and clean underneath the bulb sockets. You may not be able to do this. You may want to call a tech.

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1 Answer

Dell 1815 dn printer scanner issue: single line appears in scans


Do you get the same line when you use the adf for other purposes?

If so, check the scanner glass just before the platen for something like white-out on it. Clean both the scanner glass and platen glass with Windex.

That is a common problem on all ADF scanners.

Good Luck

Nov 15, 2008 | Dell 1815dn All-In-One Laser Printer

1 Answer

Scanner issues


disconnect the printer from the computer and also unplug the power adapter of the printer , wait for 30 seconds and reconnect the power adapter and try to copy a document , if it works then there are no issues with the scanner.

if it still gives you the msg scanner busy. then click on start ----->click on RUN-----> type "control printers" click OK , right click on dell AIO 924 and then click "cancel all documents".
restart the printer and then try scanning.

May 16, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Error message when scanning


hello...

uninstall the printer driver and install agn..

clean the glass scanner

scan with the scanner open and see if the lamp moving...is not then the printer failure and need repair..

generaly is bad drivers install..

excuse my bad english..

73 from victores in Cuba

Jan 04, 2008 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Scanner doesn't work


Inproper connection between the scanner and the printer mainboard... Usually I'm changing the mainboard, sometimes the scanner assembly. Try to clean the contacts...

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