Question about Microsoft Xbox 360 Console

2 Answers

I NEED HELP

WHY CANT MY XBOX READ MY GAMES??????? BUT IT WILL READ ANY DVD!!!

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  • Anonymous Dec 28, 2007

    Will not read fifa 08, have wiped clean with cloth, but still no go. All other games work!!!!!

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2 Answers

Thankyou i will try that....... merry x-mas

Posted on Dec 23, 2007

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  • 38 Answers

There could possibly be something wrong with the disk tray or the lasers inside the Xbox 360 that reads the disk. The best option would be to contact Microsoft at 1-800-4MY-Xbox and tell them the disk tray is messing up. They will most likely tell you that they will fix it, and you send it off to them for it to be fixed.
When you send it off, make sure you remove everything from the Xbox 360 (cables and hard drive) because the one they will send you back will most likely be a refurbished Xbox 360, not your actual 360. It sucks, I know, but its free to fix.
The whole process usually takes 3-4 weeks.

Posted on Dec 22, 2007

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Posted on Jan 02, 2017

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Try updating your Xbox 360 console on Xbox Live with the game inside the disctray. Once you join Xbox Live it will automatically prompt you for an update, all you need to do is to confirm.

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If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

You can use the recommended guide to fix this and get back to gaming.

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DVD


If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

The DVD issue normally happens as you will find that it can still read DVD's!

You will need to stop the heat to read games.

Feb 10, 2010 | Microsoft Xbox 360 Console

1 Answer

Hi my xbox can not read games only play dvd can you help?


It sounds like you don't have your original DVD drive in the machine. Only the original DVD drive will match correctly with your xbox 360 and allow you to play games.

Dec 30, 2009 | Microsoft Xbox 360 Console

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Hey my xbox wont read my games but will still read my dvds and cds with out a prob also my xbox has started scratcging my games as well any one know what to do.


You have two unrelated issue's. First the lasers weak and unable
to increase to sufficient brightness to read duel layer disk ( GAMES)
The laser will need to be replaced. second ,if your getting ring type
scratches then the drive is doing what's called over focus . pushing
the lens assembly in to the disk as it's spinning.

Recommendation is to have the whole drive replaced and swap
out the P.C. board to the new drive.

if the disk is still spinning when the tray open causing scratches
then there is a communication error from the C.P.U. to the drive
this will require you to have the C.P.U. re-flowed to remedy
this problem.

If you need more info ask


Rob

Dec 28, 2009 | Microsoft Xbox 360 Console

1 Answer

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A can of air duster and a CD/DVD Lens cleaner will do the trick. Sometimes over the course of having a console out will allow dust to settle in on the main components of it and also on the lens there fore making it hard for the laser to read anything. Regular cleaning of about once a month will help prevent you from missing out on game time.

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Installed new Xbox DVD ROM, but cannot read games


The DVD drives must match the motherboard that it came with. Unless you go through a very complicated re-flashing process. If the motherboard and DVD drive do not match, it will not play 360 games

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Xbox 360wont read any of my games


are you tring to play just xbox games or are they xbox 360 games because if they are just xbxo games you just need to go to the nearest gamestop and ask them to show you where you can buy a backwards comptiablity disc and the upload the software on to your xbox 360

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My xbox turns on but wont read discs or dvds?


your dvd drive is broken. Thats what it sounds like to me. It cant be fixed you need a new xbox sry

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1 Answer

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well its MS fault anyway and if it doesnt work and you have done nothing wrong to stop your xbox working then MS should replace it free of charge. my uncles did something similar to that and eh told MS and they replaced it

Jan 05, 2008 | Microsoft Xbox 360 Console

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