Question about Panasonic Workio DP-2330 Printer

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It will not copy anything, paper comes out blank and the toner light does not come on

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Atypically, from your problem description, if you can still see the copy scanner light ( on teh document bed)come on while copying, the photo image drum may be damaged. If that is the case the image drum will need to be replcaed. If the copy scanner light does not come on... this is your problem and it will need to be replaced

In either case, it will warrent a service call from a technician.

Posted on Oct 04, 2009

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Hi iheanyippaul,

I see you concern, I believe you will need to check your toner if it is placed properly inside the machine seems that it is not locked/latched in its place to be able to print properly reason why you get a blank paper and black dust when printing.

Remove the Toner and re insert it again making sure the toner is set properly inside and also make sure the correct toner cartridge is installed, an incorrect or incompatible toner can cause issue of not getting to print anything on the paper or possibly not fit inside the machine correctly.

I hope this helps.

Have a nice day,

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