Question about Dell Vostro 1510 Laptop

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When I turn computer on the windows boot manager screen comes up. It says windows is having problems communicating with a device on the computer. It says this error could be caused by a removable storage device such as an external USB drive while the device is in use or faulty hardware such as hard drive or CD ROM that is failing. Gives me the options to hit enter and continue or ESC=Exit. Either one sort of restarts and it does the same thing again. I can press F2 or F12 at one point in the process which takes me the boot menu, but that's it It was working fine last night and when I got up this morning the screen was blank and nothing worked. Tried ctrl alt delete, nothing worked so I had to shut it down by holding power button

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Sometimes when you use ram sticks on some older computers they do not handle taking teh ram stick out of the USB port without first closing out teh device OR if you have the RAM stick in while you are booting the machine... it will select the ram stick as the boot device and appear there is no oprerating system present.

In you case when you go to the boot menu.. be sure the boot menu is set to select the hard drive as the primary boot device. If it is not then you can make the change at teh bott up screen.

Posted on Oct 04, 2009

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Posted on Jan 02, 2017

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These errors are usually caused by a failed scan, a bad installation, communication problems or software conflicts. Follow the steps below until the problem is corrected.
Step one: Restart the computer
Close all programs and restart the computer. A required task might have stopped running or the system resources might have decreased due to tasks left running. Restarting the computer will refresh all Windows tasks as well as increase the available system resources.
Step two: Check for the correct entries in the Device Manager
Verify that the unit was installed on a DOT4 virtual port in the Device Manager.
  1. Right-click My Computer , and then click Properties .
  2. Click the Device Manager tab. (In Windows 2000 and XP, click the Hardware tab , and then click Device Manager .)
Check the list of installed devices for references to DOT4. If there are no DOT4 references, the software has not installed correctly.
If any of these entries are missing, the software did not install properly. Review the information in the HP document Troubleshooting Installation Issues for USB-Connected HP All-in-One Products in Microsoft(R) Windows (bpu01858) for installation assistance.
Step three: Check for communication problems between the all-in-one and the computer
Communication might have failed between the all-in-one and the computer. Review the information in the HP document USB Connected HP All-in-One's Software Reports a Disconnected or an Error Status (bpu01859) to check for communications problems between the HP all-in-one and the computer.
Step four: Check the computer to see if it is infected with a computer virus
If the all-in-one prints but will not scan correctly and does not show any symptoms of communications problems, the computer might be infected with a virus. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. The following are symptoms a virus problem:
  • The scanning software works after installing the all-in-one software until the first time the computer is restarted.
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When the all-in-one is turned on and connected, follow the steps below to see if this is the problem:
  1. Right-click My Computer (click Start first in Windows XP) and then click Properties .
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  3. Locate the Imaging Device entry and click the plus (+) beside it. It may have an exclamation mark beside it.
  4. Right-click the all-in-one entry under Imaging Devices, and then click Properties .
  5. A Properties screen will open. Look at the Device status section.
Hope it may helps;.
Regards, VOTIT

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