Question about Acer (91.AB264.016) Internal 24x CD-ROM Drive

1 Answer

Problem with the DVD/CD Combo Drive

I have a laptop and the combo drive in it has got a problem. When I am putting any CD then it is not working and the DVD/CD Drive is showing empty, but when I am inserting any DVD then it is working fine. I am not able to play any CD while I am able to play all DVD's recently. Please help me in this problem.

Posted by on

  • Anonymous Feb 07, 2008




1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 56 Answers

Well go to the device manager and reinstall the drivers for the dvd drive.Also reinstall the drivers for the primery and secondry channel and that should help.

Posted on Dec 27, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Is there an adapter cable to convert the acer/easylink cf-2405 external cd/floppy drive to a USB port?

Hello there

I see a lot on Ebay, but you have to do a searh, thet has USB converters, for a lot devices.

Feb 04, 2016 | Acer EasyLink DVD-Combo External DVD Drive

2 Answers

My combo DVD drive will burn a CD, but when I put in a blank DVD it just opens the drawer and says to insert a disc. Windows XP.

If it is in fact a Teac CD-Rewritable W58E CD-RW Burner, this will only burn CDs and not DVDs. If you put in a blank DVD you will get this error. You will need a burner that has DVD burning support.

Jan 14, 2010 | Teac CD-Rewritable W58E CD-RW Burner

1 Answer



Try to clean you combo drive using disk cleaner. Also if you don't have disk cleaner then you can but it in the video and computer shop. Then try to insert another new cd to test if it really works after you clean the combo drive.


Aug 03, 2009 | Computers & Internet

1 Answer

DVD/CD combo drive will read but bot write

Your combo drive has gone bad, get it repaired

Jul 16, 2009 | Lite On (SOHR-5239V) CD-RW Burner

1 Answer

I can burn cd's but not dvd's

Hello Rfd832,
What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
CD-RW = Compact Disk-Read Write
DVD-ROM = Digital Versatile Disk - Read Only Memory
so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs)
If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)

You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive

Hope that helps.. :)

Thanks and Regards,

Apr 12, 2009 | HP (dc197x) CD-RW/DVD-ROM Combo Drive

1 Answer

Installation instructions for dvd/cd combo for IBMLaptop.

If it is a direct replacement drive, exact size as old drive, then all you need to do is remove the old cd drive and slide the new drive into the slot until the back plug engages. Install new drivers as needed and any software that came with new drive. Hope this helps.

Jan 24, 2009 | IBM ThinkPad (22P9163OB) (22P9163-OB)...

1 Answer

Samsung CDRW/DVD SM-352F

First i need you to make sure that both the BIOS and the WINDOWS is detecting your drive as 'combo' drive. If not, your drive is not combo, it is CD drive only.
Because both rely on the product ID that is built into the Drive.

If u are confirmed of the fact that your drive is COMBO, then the problem might be with the laser.
Combo drives use separate laser beams for DVD and CD operations, and
it's possible for one (either one) to fail while the other is still
working. But it's more common for the DVD to fail while the CD still works.
You need to contact the service center with your drive ,if that is the case.
Hope my info is useful.

Sep 18, 2008 | Samsung (SH-M522C/BEBN) CD-RW/DVD-ROM...

1 Answer

DVD/CD - RW Combo Drives

Any brand should work as long as you have the correct drivers.

Either IDE (internal) or USB (external) will work.

May 02, 2008 | Computers & Internet

2 Answers


My cd-rw/dvd-rom Combo Drive has A Problem.The Problem It Won't red the drive .I put A Dc in the Drive It Won't bring It Up why.Could you tell Me How To fix It.

Oct 12, 2007 | HP (377402-B21) CD-RW/DVD-ROM Combo Drive

1 Answer

I have a DEll Laptop & my Combo Drive Cannot Read Few DVDs'

This is unlikely to be a software problem unfortunately sry :( From experience I would say the laser/photo quadrant detector in ya Combo is damaged or faulty these Combo drives seem to have this Ahem .. weakness.. The DVD's are fairly easy to replace.. perhaps ya may find one on Ebay?

Aug 21, 2007 | Toshiba SD R2102 CD-RW/DVD-ROM Burner

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

176 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18417 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

644 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides