Question about A4tech PK-7ma Flexi Webcam

2 Answers

To whom this may concern: why is it that everytime i instal the a4tech pk-7mar a message comes out "stop installation" "it has not passed Windows logo testing to verify its compatibilty with windows XP. Continuing the installation of the software may impair/destabilize the correct operation" i can't instal the said cam. pls help me

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  • 132 Answers

You are receiving this error because one of the files that you are trying to install does not have a Microsoft Digital Signature. A Microsoft Digital Signature ensures that the file that is being installed has not been altered after being tested by Microsoft.

I woudl suggest that you obtain the latest driver program for this particular webcam and try the installation again. You can do this by following these directions:

Step 1. Go to the A4Tech website and click on web camera in the Quick Product Locator section.

Step 2. Select ViewCAM A.

Step 3. Click on the PK-7MA image.

Step 4. Click on the Download Driver tab.

Step 5. Click on the Driver for PC button, and this will prompt you to download the driver software in the .rar format.

Step 6. Extract the rar file onto your desktop.

Step 7. Open the extracted files and double-click on the Setup Program. This program will walk you through installing the driver files and software. Once completed, you will be prompted to restart your computer.

Step 8. After you have restarted your computer and have logged in, plug the webcam into one of your computer's USB ports on and the device will be recognized and the drivers will be installed

Posted on May 01, 2010

  • MyPC Solutions
    MyPC Solutions May 02, 2010

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  • 8,637 Answers

Disregard the message that it does not pass windows logo testing and install your software as instructed below

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Posted on Oct 17, 2009

  • 2 more comments 
  • Weldon Dube'
    Weldon Dube' Oct 17, 2009

    Disregard the message that it does not pass windows logo testing and install your software as instructed below

    Follow the instructions below and it will work.

    Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

    When the program asks you to connect the camera to the USB port, do so and it should work.

    Then to use it on the Web, do this.
    Web Camera’s have to be setup on the program they are to be used with. Just installing the
    camera on your computer does not set it up to broadcast on messengers or Skype.

    Each program has Options that have to be setup in order for the Audio and Video to function
    properly.


    A. Skype Setup:

    After downloading and installing Skype http://www.skype.com/intl/en-gb/download... set it up as follows:

    1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
    Speakers to the computer Audio Card.
    2. Then click on the Video Settings.
    3. The camera if Installed Properly will come up and show a video picture.
    4. Then, on the bottom of the page click on Save.

    The camera and audio should function properly. Your friends and Family will now be able to
    see and her to you.

    B. Yahoo Setup:

    After downloading and installing Yahoo Messenger

    http://www.soft32.com/download_30.html )

    set it up as follows:

    1. Go to Messenger at the top left and click on it.
    2. Next go down to Preferences and click on it.
    3. Next Calling and Devices on the right and set the Microphone and Speakers to the
    computer Audio Card.
    4. Next go to the Test Audio section and (in blue writing) click on “Open the call
    setup assistant” and follow the instructions on the left window.

    C. Windows Live Messenger:

    1. After you start Windows Live Messenger, expand the view by clicking on the square on
    top left next to the red X.
    2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
    And then click on “Show the Menu Bar”.
    3. Next go to the Menu Bar on right side, click on “ “Action.”
    4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
    NOTE: Your audio and video should work. Enjoy.

    When done both the Audio and Video will function properly so you can chat and see family or
    friends you are connected to.

    D. AIM (AOL) Messenger

    1. On the VIM sign-in window click on Edit.
    2. Then click on Settings Enhanced IM.
    3. Next click on Enhanced IM.
    4. Then click on Audio Video.
    5. The Audio and Video portion has drop downs so you can select the proper audio card and
    video camera installed in you computer.
    The Audi Video drop downs are
    Microphone
    Speaker
    Camera

    Adjust Your Audio and Video Settings:
    In order to adjust your audio and video settings, please follow the steps given below:
    1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
    If you are currently participating in an AOL Live Video IM session, a message will display:
    You must disconnect the current AOL Live Video IM conversation before running setup. Would you
    like to disconnect now? Click the Yes button.
    2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
    and microphone are working properly. Follow the on-screen prompts.
    Notes:
    · The first time you use AOL Live Video IM, a message will display: Would you like to
    first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
    Wizard will appear to help you verify that your camera, speakers and microphone are working
    properly. Follow the on-screen prompts.
    · images in AOL Live Video IM may appear reversed, or as a mirror image (text may
    appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
    After making the settings your ready for a chat and video talk with your Family and Friends.

    After you get your camera installed properly, DO NOT unplug it from the USB port as it will
    cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
    Hope this helps. Bud

  • Weldon Dube'
    Weldon Dube' Nov 15, 2009

    Dissregard the warning "it has not passed Windows logo testing" and follow the following instructions.

    Follow the instructions below and it will work.

    Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

    When the program asks you to connect the camera to the USB port, do so and it should work.

    Then to use it on the Web, do this.
    Web Camera’s have to be setup on the program they are to be used with. Just installing the
    camera on your computer does not set it up to broadcast on messengers or Skype.

    Each program has Options that have to be setup in order for the Audio and Video to function
    properly.


    A. Skype Setup:

    After downloading and installing Skype http://www.skype.com/intl/en-gb/download... set it up as follows:

    1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
    Speakers to the computer Audio Card.
    2. Then click on the Video Settings.
    3. The camera if Installed Properly will come up and show a video picture.
    4. Then, on the bottom of the page click on Save.

    The camera and audio should function properly. Your friends and Family will now be able to
    see and her to you.

    B. Yahoo Setup:

    After downloading and installing Yahoo Messenger

    http://www.soft32.com/download_30.html )

    set it up as follows:

    1. Go to Messenger at the top left and click on it.
    2. Next go down to Preferences and click on it.
    3. Next Calling and Devices on the right and set the Microphone and Speakers to the
    computer Audio Card.
    4. Next go to the Test Audio section and (in blue writing) click on “Open the call
    setup assistant” and follow the instructions on the left window.

    C. Windows Live Messenger:

    1. After you start Windows Live Messenger, expand the view by clicking on the square on
    top left next to the red X.
    2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
    And then click on “Show the Menu Bar”.
    3. Next go to the Menu Bar on right side, click on “ “Action.”
    4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
    NOTE: Your audio and video should work. Enjoy.

    When done both the Audio and Video will function properly so you can chat and see family or
    friends you are connected to.

    D. AIM (AOL) Messenger

    1. On the VIM sign-in window click on Edit.
    2. Then click on Settings Enhanced IM.
    3. Next click on Enhanced IM.
    4. Then click on Audio Video.
    5. The Audio and Video portion has drop downs so you can select the proper audio card and
    video camera installed in you computer.
    The Audi Video drop downs are
    Microphone
    Speaker
    Camera

    Adjust Your Audio and Video Settings:
    In order to adjust your audio and video settings, please follow the steps given below:
    1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
    If you are currently participating in an AOL Live Video IM session, a message will display:
    You must disconnect the current AOL Live Video IM conversation before running setup. Would you
    like to disconnect now? Click the Yes button.
    2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
    and microphone are working properly. Follow the on-screen prompts.
    Notes:
    · The first time you use AOL Live Video IM, a message will display: Would you like to
    first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
    Wizard will appear to help you verify that your camera, speakers and microphone are working
    properly. Follow the on-screen prompts.
    · images in AOL Live Video IM may appear reversed, or as a mirror image (text may
    appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
    After making the settings your ready for a chat and video talk with your Family and Friends.

    After you get your camera installed properly, DO NOT unplug it from the USB port as it will
    cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
    Hope this helps. Bud


  • Weldon Dube'
    Weldon Dube' Nov 15, 2009

    Dissregard the warning "it has not passed Windows logo testing" and follow the following instructions.

    Follow the instructions below and it will work.

    Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

    When the program asks you to connect the camera to the USB port, do so and it should work.

    Then to use it on the Web, do this.
    Web Camera’s have to be setup on the program they are to be used with. Just installing the
    camera on your computer does not set it up to broadcast on messengers or Skype.

    Each program has Options that have to be setup in order for the Audio and Video to function
    properly.


    A. Skype Setup:

    After downloading and installing Skype http://www.skype.com/intl/en-gb/download... set it up as follows:

    1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
    Speakers to the computer Audio Card.
    2. Then click on the Video Settings.
    3. The camera if Installed Properly will come up and show a video picture.
    4. Then, on the bottom of the page click on Save.

    The camera and audio should function properly. Your friends and Family will now be able to
    see and her to you.

    B. Yahoo Setup:

    After downloading and installing Yahoo Messenger

    http://www.soft32.com/download_30.html )

    set it up as follows:

    1. Go to Messenger at the top left and click on it.
    2. Next go down to Preferences and click on it.
    3. Next Calling and Devices on the right and set the Microphone and Speakers to the
    computer Audio Card.
    4. Next go to the Test Audio section and (in blue writing) click on “Open the call
    setup assistant” and follow the instructions on the left window.

    C. Windows Live Messenger:

    1. After you start Windows Live Messenger, expand the view by clicking on the square on
    top left next to the red X.
    2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
    And then click on “Show the Menu Bar”.
    3. Next go to the Menu Bar on right side, click on “ “Action.”
    4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
    NOTE: Your audio and video should work. Enjoy.

    When done both the Audio and Video will function properly so you can chat and see family or
    friends you are connected to.

    D. AIM (AOL) Messenger

    1. On the VIM sign-in window click on Edit.
    2. Then click on Settings Enhanced IM.
    3. Next click on Enhanced IM.
    4. Then click on Audio Video.
    5. The Audio and Video portion has drop downs so you can select the proper audio card and
    video camera installed in you computer.
    The Audi Video drop downs are
    Microphone
    Speaker
    Camera

    Adjust Your Audio and Video Settings:
    In order to adjust your audio and video settings, please follow the steps given below:
    1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
    If you are currently participating in an AOL Live Video IM session, a message will display:
    You must disconnect the current AOL Live Video IM conversation before running setup. Would you
    like to disconnect now? Click the Yes button.
    2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
    and microphone are working properly. Follow the on-screen prompts.
    Notes:
    · The first time you use AOL Live Video IM, a message will display: Would you like to
    first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
    Wizard will appear to help you verify that your camera, speakers and microphone are working
    properly. Follow the on-screen prompts.
    · images in AOL Live Video IM may appear reversed, or as a mirror image (text may
    appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
    After making the settings your ready for a chat and video talk with your Family and Friends.

    After you get your camera installed properly, DO NOT unplug it from the USB port as it will
    cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
    Hope this helps. Bud


  • Weldon Dube'
    Weldon Dube' Jan 25, 2010

    Disregard this message and continue the installation.

    Follow the instructions below and it will work.

    Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

    When the program asks you to connect the camera to the USB port, do so and it should work.

    Then to use it on the Web, do this.
    Web Camera’s have to be setup on the program they are to be used with. Just installing the
    camera on your computer does not set it up to broadcast on messengers or Skype.

    Each program has Options that have to be setup in order for the Audio and Video to function
    properly.


    A. Skype Setup:

    After downloading and installing Skype http://www.skype.com/intl/en-gb/download... set it up as follows:

    1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
    Speakers to the computer Audio Card.
    2. Then click on the Video Settings.
    3. The camera if Installed Properly will come up and show a video picture.
    4. Then, on the bottom of the page click on Save.

    The camera and audio should function properly. Your friends and Family will now be able to
    see and her to you.

    B. Yahoo Setup:

    After downloading and installing Yahoo Messenger

    http://www.soft32.com/download_30.html )

    set it up as follows:

    1. Go to Messenger at the top left and click on it.
    2. Next go down to Preferences and click on it.
    3. Next Calling and Devices on the right and set the Microphone and Speakers to the
    computer Audio Card.
    4. Next go to the Test Audio section and (in blue writing) click on “Open the call
    setup assistant” and follow the instructions on the left window.

    C. Windows Live Messenger:

    1. After you start Windows Live Messenger, expand the view by clicking on the square on
    top left next to the red X.
    2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
    And then click on “Show the Menu Bar”.
    3. Next go to the Menu Bar on right side, click on “ “Action.”
    4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
    NOTE: Your audio and video should work. Enjoy.

    When done both the Audio and Video will function properly so you can chat and see family or
    friends you are connected to.

    D. AIM (AOL) Messenger

    1. On the VIM sign-in window click on Edit.
    2. Then click on Settings Enhanced IM.
    3. Next click on Enhanced IM.
    4. Then click on Audio Video.
    5. The Audio and Video portion has drop downs so you can select the proper audio card and
    video camera installed in you computer.
    The Audi Video drop downs are
    Microphone
    Speaker
    Camera

    Adjust Your Audio and Video Settings:
    In order to adjust your audio and video settings, please follow the steps given below:
    1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
    If you are currently participating in an AOL Live Video IM session, a message will display:
    You must disconnect the current AOL Live Video IM conversation before running setup. Would you
    like to disconnect now? Click the Yes button.
    2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
    and microphone are working properly. Follow the on-screen prompts.
    Notes:
    · The first time you use AOL Live Video IM, a message will display: Would you like to
    first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
    Wizard will appear to help you verify that your camera, speakers and microphone are working
    properly. Follow the on-screen prompts.
    · images in AOL Live Video IM may appear reversed, or as a mirror image (text may
    appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
    After making the settings your ready for a chat and video talk with your Family and Friends.

    After you get your camera installed properly, DO NOT unplug it from the USB port as it will
    cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
    Hope this helps. Bud


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