Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Unable to clean
you need a new waist ink absorber box and have to do a reset. The absorber box can be purgchased from a service partner (see brother homepage of your country). Same procedure:
Posted on Mar 08, 2008
SOURCE: Brother Model DCP-117C Printer -
you need a new ink absorber box which you can buy from a brother service dealer near your home (see brother homepage of your country). when done so open printer:
(use google translation german)
you have to rest the eeprom parameter, too
press menu then start bk-copy then fourtimes arrow-up quickly after another. machine will switch to maintenance mode. press by help of arrow up and set : 8 - 0. press start bk-copy til PURGE 64xx appears. press the sequence of 2 -7 -6 -3 (arrow up and set). PURGE will reset to 0000. press 9 - 9 to leave maintenance.
Posted on Apr 23, 2008
you should manually reset your PURGE COUNTER to ZERO so that your printer will work again. Follow these steps:
Unable to Clean error means purge counter is already full. Please refer below for the instructions on troubleshooting your machine.
1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET
b. 0 then press SET
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET
b. 7 then press SET
a. 8 then press SET
b. 3 then press SET
This is to reset the purge counter. Then press stop/exit
5. Using arrow up button look for the following:
a. 0 then press SET
b. 1 then press SET (To reset unit)
a. 9 then press SET
b. 9 then press SET (To exit Maintenance mode)
Posted on Jul 11, 2009
Unable to clean means the ink absorber box is full. You will need a shop to replace the waste ink absorber box and then reset the waste counter in service mode.
Posted on Jan 29, 2010
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