Question about Acer Aspire 4520-5582 Notebook

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Cd/dvd drive missing on my computer

I have reformatted my laptop in hope to get the cd/dvd drive back into the computer. but it failed, it has been missing from "my computer". I tried all the solutions i could find from the internet, including deleting upper filter, still can't work. there is no CD/DVD drive in device manager, no external removable disk drive seen on my computer. IS there any solution to it?

Please Help.
Thanks.

My laptop is Acer Aspire 4520.

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Enter in the BIOS and see in the boot order or the internal units if the dvd unit is still there. If it isn't then it's dead, replace it.
If it is then you didn't do a correct reinstall. Enter the bios again and make sure the dvd unit is the first in the boot order, boot from a Linux Live-CD like PCLinuxOS and from Computer Management/ Hard Disks  delete all partitions, format the entire disk to something else then format it again to NTFS or FAT. This is the only way you can be sure you are doing a clean install.

Posted on Oct 04, 2009

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All drives reformatted. cd will not read anything. only outboard floppy drive will communicate with Acer 2420 How to restore


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

If this does not fix the problem it might be a registry problem
"you only need to do the following"
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Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

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{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


Hope this helps.

if this fails to fix the problem


It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it.
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It might be past its use by date

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